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US · family_with_children · Oct 2026
Nice staff, clean room, HOT WATER!! 😀 Very relaxing. I'm very pleased.
I loved Allen's customer service. He was extremely kind and very helpful and pleasant and polite. Checking in and out of the hotel was a quick process.
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US · couple · Oct 2026
I had a good stay. I was only there for one night so i don’t know about the dining or any amenities. Overall, i had a go
Very modern, i actually loved the layout of the room it was very different. I liked that the tv was large and mounted to move so you could lay in bed and watch it or sit on the couch and watch it. I liked that it was a modern walk in shower rather than an old hotel tub. My room view was just what looked like a dirty old employee smoking patio below HOWEVER, the view while laying on the bed was just beautiful green trees which was very relaxing
There was a dead stink bug on the couch that i saw when i got up AFTER i had already ate my dinner sitting there, the heat was on when i arrived (it was not cold outside), and even though its a non smoking hotel, when i went to bed i got a strong smell of marijuana. It filled the whole room and it’s all i smelled while going to sleep. I had called the front desk and mentioned it but i don’t think anything was actually done about it.
US · couple · Oct 2026
I would stay again if the bed wasn’t so hard
The bed was hard didn’t sleep good and the ac and heat wouldn’t stay at steady temp like 70 and the frig was not cold enough
US · couple · Oct 2026
No kind of breakfast but a restaurant you can pay to eat.
US · extended_group · Oct 2026
Staff were amazing and across the street from all of the restaurants and the mall.
No complimentary breakfast
1600 Westbrook Plaza Drive · Winston-Salem