Crown Paradise Club Puerto Vallarta All Inclusive

187 reviews

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  gerardoruiz86

  NONE · Apr 2026

  2/10

  Worse all inclusive in Mexico. Don't waste your money.

  Rude staff, under staffed, rooms falling apart. We stayed for 4 nights and they couldn't accommodate us into a specialty restaurant, so we were stuck eating breakfast lunch and dinner at the buffet.

• T

  T2405CVkarenp

  Family · Mar 2026

  10/10

  Everything I wanted and expected!

  Let me first say that I was really worried about coming based on the negative reviews I had seen. If you're expecting a 5 star resort with staff who all speak perfect English and is full of Americans, then please think again. If you're the sort to get offended by wear and tear in the room of what is an older resort, then please think again. My boys and I had a wonderful time at the Crown Paradise Club. The staff were all so friendly and if they didn't have the best English, who cares - Google Translate is very easy to use! We had no problems getting a roll-away bed for my youngest. The room was clean, everything worked (door, AC, phone, safe) and had the best view (I recommend room 427, see my photos). I emailed the resort in advance and lucked out with the room. The pools looked great, we spent all our time at the 'activity' pool by the beach. Never had a problem getting a lounger and the pool was not cold. Kids were slightly too old for the zipline but I enjoyed watching the kids having a blast every morning. We didn't bother with the specialty restaurants, my kids preferred the buffet and there was so much choice every night. (We actually ended up at a different all inclusive after our flight back to Canada was cancelled and that really made us all appreciate how great the buffet was at Crown Paradise!!) Overall the vacation was EXACTLY what I wanted and expected from it. Unless you are super high maintenance and entitled, don't fear the reviews, just go and have a great time!

• H

  hcc2014

  PHOENIX, ARIZONA · Family · Mar 2026

  8/10

  Traveling with kids who love water parks and animation, they might enjoy it

  We stayed 5 days. The only good things were that the kids had a lot of fun at the water park on the ship, the activities for them in the theater, and especially the pool team , Fernanda was very attentive with the kids and super friendly when helping them get on the zipline. The French restaurant San Souci is the only one I recommend. The food was good and the waitresses were very attentive and professional. (With luck, you can get a reservation) Other than that, the facilities are old, there isn’t much variety of food in the other restaurants, there aren’t enough shaded places to sit, there are long lines to order drinks at the bar, the elevators often don’t work, and there was a very long waiting time for check out.

• L

  L5507NSdiegot

  LOS CABOS, BAJA CALIFORNIA · Family · Mar 2026

  10/10

  Great time and great job!

  Our stay was excellent. The hotel stands out for its impeccable cleanliness, beautiful facilities, and, above all, its outstanding service quality. I would like to give special recognition to Juan and Hipólito, the captains of the waitstaff, who provided professional service and were always attentive to every detail. Also, to the Activities team, especially Fernanda. For her charisma and great attitude, which made the experience even more enjoyable. Gracias!

• G

  GCKlassen

  WINKLER, MANITOBA · NONE · Mar 2026

  10/10

  Excellent stay!

  We stay at Crown Paradise Club for almost 3 weeks! My husband had back surgery and recovered here. They accomodated us so well! They were friendly and kind!