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Crowne Plaza London - Kingston by IHG

8.2/10126 reviewsSurbiton

Luxurious Amenities Enjoy a 24-hour fitness center, complimentary Wi-Fi, and concierge services. Indulge in a meal at the restaurant Three Sixty or opt for 24-hour room service. Business and Events Benefit from a 24-hour business center, express check-in, and ample event space including conference rooms. Complimentary wired internet access is available throughout the hotel. Prime Location Located in the historical district of Surbiton, this hotel is within a 5-minute drive of Thames River and Hampton Court Palace. Easily accessible from Heathrow Airport and other major airports. Book your stay at Crowne Plaza London - Kingston, an IHG Hotel for a luxurious and convenient experience.

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Conference space
  • Golfing nearby
  • Sailing nearby

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 11:00
  • No pets
  • Free parking

• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Parking height restrictions apply. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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126 reviews

Guests liked

  • Friendly staff
  • Clean rooms
  • Comfortable stay

Guests mentioned

  • Breakfast could be improved
  • Issues with room assignments

  • Terri-Louise

    Sep 2025

    4/10

    I did not have a balcony in my room. Overall my stay was not that great. This was definitely not a 4 star hotel. I stay quite regularly at many Crowne Plazas, and this one was lacking considerably. From the poor reception behaviour when I arrived, food at breakfast was not to the same level as others in the group. Common areas were dirty. Lifts not working. Overall poor this would be more like a 2 or 3 star.

  • Amy

    Sep 2025

    6/10

    Body wash in shower had not been filled up

  • Gary

    family · Sep 2025

    6/10

    The door to the balcony didn’t close properly - room was noisy as a result Not as close to HCP as advertised

  • Sibongile

    Sep 2025

    10/10

    Very comfortable and clean

  • Patricia

    Sep 2025

    10/10

    Friendly and helpful staff. Good value breakfast with freshly cooked items. Comfortable room.

Location

Portsmouth Road · Surbiton