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Crowne Plaza Springfield by IHG

8.4/10197 reviewsSpringfield

Luxury Amenities Indulge in the indoor pool, spa tub, and sauna at our hotel. Plus, enjoy free Wi-Fi, concierge services, and on-site shopping. Culinary Delights Savor American cuisine at Long 9 Restaurant, grab a drink at the bar, or order room service. Don't miss the cooked-to-order breakfasts and coffee shop offerings. Event Spaces With over 70,000 square feet of event space, including a conference center and meeting rooms, we're the perfect choice for your Springfield gathering. Located near Washington Park Botanical Gardens, make Crowne Plaza Springfield your next stay for a luxurious experience in Springfield.

What this place offers

  • Elevator
  • Fitness facilities
  • Free airport transportation
  • ATM/banking
  • Shopping on site
  • Conference space

Policies & house rules

  • Check-in from 16:00
  • Check-out until 11:00
  • Pets allowed
  • Free parking

• Contactless check-out is available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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197 reviews

Guests liked

  • Friendly, helpful staff (front desk and dining)
  • Clean public spaces and generally well-kept rooms
  • Comfortable beds; spacious rooms and balconies/rooftop views
  • Excellent breakfast and good catering/food offerings
  • Well-appointed hotel for meetings and relaxing evening bar area

Guests mentioned

  • Several room cleanliness issues (stains, cracked/rusty bathtub, dirty items)
  • A/C and water outages affected multiple stays
  • Surrounding neighborhood described as rundown with adult businesses
  • Occasional maintenance/amenity disruptions (escalator work)
  • Isolated reports of unhelpful/rude management response

  • BETH

    family · Oct 2025

    10/10

    Nice clean rooms and friendly staff. Great stay overall.

  • Heather

    Oct 2025

    10/10

    The perfect home away from home.

  • Shirley

    partner · Sep 2025

    10/10

    Staff was great, room was clean. Only inconvenience was the escalators were being worked on and with so many guest it took awhile to get to our rooms.

  • Kaylee

    partner · Sep 2025

    10/10

    Staff were wonderful including the dining area staff. Wonderful food! Clean room.

  • Jill

    Sep 2025

    10/10

    It was fantastic. Thank you.

Location

3000 S Dirksen Pkwy · Springfield