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Crystal Suites Chez Helena

9.5/10133 reviewsKraków

Luxurious Historical Residence Located in the heart of Kraków's old Jewish district, Crystal Suites Chez Helena offers a luxurious stay in a fully refurbished historical residence, once the childhood home of Helena Rubinstein. Modern Elegance Experience modern and elegant design interiors at Chez Helena, with rooms decorated in white with colorful elements. Enjoy amenities like a fully equipped kitchenette, CD/DVD player, and iPod docking station in each room. Convenient Location Explore Kraków easily with Wawel Castle just a 13-minute walk away. The Main Market and the vibrant Plac Nowy are also nearby. Don't miss the chance to visit the Remuh Synagogue, less than 50 meters from the hotel. Ready to experience luxury and convenience at Crystal Suites Chez Helena? Book your stay now for a memorable Kraków getaway.

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms

Policies & house rules

Check-in from 13:00
Check-out until 11:00
Children welcome
No parking

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.

Available rooms

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133 reviews

Guests liked

Great location
Friendly staff
Clean and comfortable accommodation

Guests mentioned

Smell from the bathroom
High prices for certain rooms

Eugene
GB · extended_group · Oct 2026
9/10
We had a lovely stay!
The hotel was comfortable and clean. The staff were friendly and communicated well also the breakfast was excellent, with so many choices and everything delicious. We really enjoyed our time here and would definitely recommend it. We would happily stay again! 😊
The only downside was the noise from stomping footsteps in the room above us, which was quite disturbing at times. Overall, we enjoyed our stay and would recommend the hotel.
Rebecca
IT · family_with_children · Oct 2026
10/10
L'appartamento è in una piazza davvero molto bella, vivace ma silenziosa di notte. La camera e i servizi sono molto curati e il check in e check out sono stati facili e piacevoli. La colazione è in un ristorante a circa 3 minuti a piedi dall'appartamento in un locale davvero bello. La colazione è varia e molto ricca, sopratutto per la parte salata, anche se la parte dolce aveva tutto il necessario: pane, marmellate, cornetti, yogurt ecc. La posizione è comoda per scoprire al meglio il quartiere ebraico e con una passeggiata di circa 15/20 minuti si raggiunge il centro, quindi assolutamente fattibile a piedi.
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Sandra
DE · solo_traveller · Oct 2026
10/10
system29a
DE · couple · Oct 2026
10/10
Amazingly cosy place in a great location, everything was set up to have a great experience in Krakow. I felt welcomed.
No issues.
Jolanda
NL · couple · Sep 2026
10/10
Heerlijk verblijf!
Het was schoon, de bedden waren goed. Alles was er wat je nodig hebt. Het ontbijt was heerlijk en genoeg keuze.

Location

ul. Szeroka 14 · Kraków