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Crystalbrook Byron

9/10748 reviewsByron Bay

Luxury Rainforest Retreat Nestled in an 18-hectare rainforest, Crystalbrook Byron offers a tranquil escape for guests seeking relaxation and adventure. Nature Immersion and Wellness Indulge in daily yoga classes, explore endless rainforest trails, and join guided walks to discover the area's rich ecosystem. Gourmet Dining and Relaxation Savor farm-to-plate dishes at the on-site restaurant, unwind by the 25-metre infinity pool with signature cocktails, and enjoy top-notch service throughout your stay. To experience the perfect blend of luxury, nature, and relaxation, book your stay at Crystalbrook Byron now.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

Please note there is a nonrefundable 1% charge when you pay with a credit card. When booking 6 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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748 reviews

Guests liked

  • Great location
  • Amazing staff
  • Beautiful setting
  • Spacious rooms

Guests mentioned

  • Food quality not consistent with pricing
  • Service delays during breakfast
  • Limited shaded areas around the pool

  • Wendy

    AU · couple · Oct 2026

    9/10

    Peaceful location

    Modern, spacious, comfortable suite in a peaceful rainforest setting. Thoughtfully designed and loved the Origins products in the bathroom and shower.

    No lid on the toilet.

  • Narelle

    AU · solo_traveller · Oct 2026

    9/10

    relaxing and excellent

    food was great, bed lovely, pool wonderful, staf lovely

    balcony

  • Bridget

    AU · couple · Oct 2026

    6/10

    Far from the 5-star luxury promised in the photos.

    A young guy on Front of House (not the manager) was fantastic – super friendly, down-to-earth, and drove us around in the buggy with a great attitude. The in-room kitchen setup was also a massive plus; having proper cooking facilities and a full-size fridge is rare and genuinely useful. The shuttle bus is a great concept as well, though adding more frequent run times would make it far more practical. The free bikes were a nice gesture too, though eBikes would have been much better for getting around (we ended up hiring some in town).

    Our ground floor room (Rivergum 81) in the forest area felt dark, depressing, and neglected. The bright, airy spaces advertised online were nowhere to be found, the couch and bed were uncomfortable, and the shower wall was literally falling apart. The TV also had some weird lines appearing on the screen – unwatchable - even when syncing up our laptops! The restaurant was just as frustrating. Breakfast orders arrived missing items, and we were repeatedly charged despite having prepaid through our booking. When we tried to have dinner on-site, we waited 20 minutes just to see a server after being seated in a mostly empty room. We walked out and ordered UberEats instead. The final straw was receiving an email post checkout asking if we had taken the room iPad, which we left in its holder under the bench. The lack of basic maintenance and attentive service completely undermined the stay. Needs some serious attention from management.

  • Sara

    NZ · couple · Oct 2026

    9/10

    Stunning

    Everything was amazing. So beautiful, best place in Byron!

    The restaurant staff were not that onto it and not that welcoming

  • Dee

    AU · couple · Oct 2026

    8/10

Location

77-97 Broken Head Road · Byron Bay