Derio Aeropuerto

- Self check-in from 17:00 to 21:00, can be in person (subject to availability and upon request) - Sending of a link for hotel registration required by law, where ID or passport details of all guests must be entered. Additional charges: - Late check-in: arrivals after 21:00, 30€+IVA (36,30€) surcharge regardless of whether the arrival is in person or self-check-in. - Early check-in: arrivals before 17:00, 20€+IVA (24,20€) surcharge (subject to availability and upon request) - Late check-out: departures after 11:00, 20€+IVA (24,20€) surcharge (subject to availability and upon request) **In-person check-in: Staff wait up to 30 minutes; after that, additional charges will apply if other assistance is required. Lockers: - Available for early arrival or storage of belongings. A discount voucher is offered after booking. Responsibility for belongings: - Guests are responsible for their personal belongings. Next Stop Bilbao is not responsible for any loss. Loss of keys: - €100 charge for each set of keys lost. Departure time: - Delays without prior notice have a €50 charge for each hour, charged through the booking platform. - If 24 hours before entering the accommodations, arrival information is not available, access to the accommodations is not guaranteed upon arrival. - All communication will be carried out strictly on the platform or on a WhatsApp number that will be provided to you once the reservation is made. - You will be sent a link to complete hotel registration, required by law. *Failure to complete this registration may mean that you will not be allowed entry to the accommodations without the right to any refund. - The day before your arrival we will contact you to send you the access for self-check-in or the time for your in-person check-in. -Smoking on site will incur an additional charge of 100€ IMPORTANT: Follow the instructions and videos to avoid problems when accessing. Note: We are not responsible if access fails due to not following the steps indicated in the advertisement.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.