Designer Apartment Near Main Station

63 reviews

• M

  Morica

  SG · group · Jan 2025

  8/10

  Comfy

  The beds are big and comforty. It’s a convenient location with supermarket and trams to get around.

  The heater in the room with 2 beds are not working. Hope it could fixed as it’s impossible to sleep in the room without heater during winter. Thank you.

• V

  Vukašin

  RS · group · Jan 2025

  8/10

  Clean apartment in a good and quiet location

  The location of the apartment was great, you have a 10 minute walk to the metro station that takes you to the center. The staff, the cleanliness of the apartment, the check-in to the apartment and the layout of the rooms were fine.

  The apartment was cold in the morning and at night. The temperature on the thermostat could not be adjusted and one of the radiators in the bedroom did not work, this should be taken into account when guests arrive in cold months such as December and January. The staff was contacted and on our initiative we did not solve the problem because it was tolerable. The drain in the shower was very bad, it needs cleaning. Apart from these things, the stay was fine.

• М

  Мартин

  BG · family with young children · Jan 2025

  6/10

  Nice apartment with substantial issues. It's highly unlikely to get support should you need it.

  Overall clean and comfortable apartment in a nice and quiet neighbourhood. Close to the train station, well connected by public transport. Kitchen is functional, decently stocked.

  The heating in the bedroom was not working so I contacted support. They were very polite and did absolutely nothing to fix the issue. The tv reception went out, so I contacted support. They were very polite and, again, did absolutely nothing. Contacted them again the next day to ask if there's any solution in sight. This time they were snarky and rude, refused to give me their name and, yes, did nothing about the problem. The apartment is rated for 8 occupants but there are only 4 dining chairs and two of them were broken. The water heater is extremely loud, audible throughout the apartment.

• K

  Kerry

  AU · family with young children · Dec 2024

  9/10

  Fabulous apartment

  Easy

  That there was no washing machine or dryer

• A

  Angelica

  BE · family with young children · Dec 2024

  2/10

  worst host in 10 of booking, dirty flats

  The location was good, the apartments were spacious and silent, the interior design was pleasant and modern

  We were a family group who rented 2 flats, traveling with both elderly and very young children. These flats are managed by an enterprise with not so much care for customers - The host did not answer our messages or calls in advance for weeks. We had simple questions like what kind of coffee machine, etc, no answer. When someone finally answer, she didn't know. - The day of our arrival, we try to call them many times. No one answered. At some point we thought we are about to be double-crossed. - The checkin is automatic and calling an Austrian number, the door opens automatically. No one explained us this part. It is not written in their automatic messages. What happens if you ran of phone battery? All the communication you get is general messages they send to everyone or AI generation bs. - They try to charge you for early checkin or late checkout but when we got in at 19:30 and cleaning crew was still inside. (See photo for the laundry left to dry in the hallway). - They also try to charge you if flats are too dirty but there is no broom of vacuum cleaner. - The flats were very dirty. The clean only the main surfaces, everything else is full of dust: the plastic plants, in the kitchen, the oven is filthy greasy, under the bed 2cm of dust. If kids drop a toy under the bed, it's an issue. - Also under sofas or beds, they are the things left from other people: socks, papers, etc. - Kitchen is badly equipped, you drink from mugs not glasses. No wine bottle opener, make sure you bring one. - The furniture is half broken or with loosing parts, chairs are moving, beds are very weak. We're skinny but a bit more robust person will just break those. good luck! Anyway, the communication with this enterprise was the worst part. No support whatever, no excuses just unbelievable audacity.