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Guests mentioned
CA · Solo travel · Jan 2025
This is a true homeless shelter but a very good idea be
THIS IS A HOMELESS SHELTER. that said it is a very good one. Don’t know why they advertise this as a hotel anymore as it’s been a shelter since 2023. A a homeless person, I feel very lucky to be living here. It’s well kept, problems are taken care of quickly and the original kitchen staff provide us with meals from donations. People, this place saved my life.
Business · May 2023
Horrible experience
Do not stay here at all, this is a homeless shelter for people that are druggies and the hotel will not tell you that at first, this place is trashed by these individuals and the staff here will not take your concerns seriously my advise go elsewhere, the hotel is ripping people off and will not acknowledge your complaints.
Business · Apr 2023
Don't Stay Here, It's A Homless Shelter
I can't believe you are charging full price for rooms while the hotel is operating as an undisclosed homeless shelter. The elevator was almost unusable due to the smell of tobacco and pot smoke. I also enjoyed the 3 AM screaming. You should be ashamed of yourselves for trying to hide this before paying customers book and arrive.
DIEPPE, NEW BRUNSWICK · NONE · Apr 2023
Horrible experience
Worst experience in a hotel. They housed homeless and transitional housing which they were all over the lobby, entrance area and parking, smoking, spitting and screaming in the lobby. We felt very unsafe in this hotel
NONE · Mar 2023
Lost a long time Hilton customer
Booked online at 200 plus CAD for this room. I wish it was disclosed that it is a homeless shelter prior to booking as I would have booked elsewhere. First off they would not honor the 76000 points I had as they 'expired' due to Hilton policy. You know who doesn't operate this way? IHG Rewards. As such I was not able to book my stay with the 50000 points required and it cost over 200 for the night. The staff are fine, and the location would be convenient if not for the homeless people. I understand everyone has the right to stay there, but I also feel it should be disclosed prior to booking so people make informed decisions with their money. If it were just me and I was on business it would not bother me personally. But with my wife and two small children it was a bit much. The elevator was never empty and always smelled of cannabis and cigarettes. The hallways too. Upon waking up everyone in my family was congested and stuffed up. The beds are way too soft and lumpy and sleep was not great either. I was unaware there is a difference between a Hampton and a Doubletree and as such was surprised there was no included breakfast. It is on me for assuming a 250 a night room would include breakfast, but needless to say was still disappointed. I have had back to back bad experiences with Hilton now and I will be changing my loyalty to IHG.
101 Wyse Rd · Halifax