DoubleTree by Hilton Hotel Jacksonville Airport

1302 reviews

• E

  Eric

  US · couple · Oct 2026

  7/10
• L

  Laurence

  GB · couple · Oct 2026

  7/10

  Good for airport overnight

  Room, ease of access from airport

  Looks a little tired, breakfast very average

• A

  Adam

  HU · solo_traveller · Oct 2026

  10/10

  Highly recommended place!

  Nagyon jó helyen van. Gyalogosan is könnyen elérhető. Kellemes környezet és nagyon barátságos személyzet. Az étterem is kiváló volt, gyorsak és az étel is finom. :)

  Nem volt negatív tapasztalatom.

• S

  suzanne

  US · couple · Oct 2026

  6/10
• K

  Kristine

  US · solo_traveller · Oct 2026

  4/10

  Won’t stay here ever again! Very disappointing experience especially for Hilton!

  Conveniently located to where we needed to be for a wedding in Callahan.

  When we went to get in the bed at night, top bedding had a big stain on it clearly visible. The room staff whoever cleaned would’ve been able to see this if they were making sure the room was made up correctly. It was a little close to 11 PM we went to the front desk because the phone in our room didn’t work. Which is the concern in case there’s an emergency or what if we wanted to wake up call. When we went to the front and spoke to the lady, she said that due to storms, the phones may be out because of a panel in the back room. At no time did she offer to check the panel or try to accommodate us to have a working phone. Her name was Murray. Within proceeded to explain about the dirty batting. She said she could either move us across the hotel to another room with two double beds, although our reservation was for one King. Or the other option was for her to call housekeeping since we were parked next to our room and not on the other side of the building, we opted for housekeeping to come. Her name was Lisa. She was very sweet and let us know immediately that it was a good thing. The front desk called her because she was getting ready to go home for the night. This raise is a concern as to if she hadn’t been there who was gonna change our bedsheets or were we gonna have to take a room with two beds even though that’s not what we paid for and booked. Lise politely came down to our room. Shoot was older. Wanted to go home and to be helpful, I offered to take some of the sheets off. She told me to take one out of time off. We took the top sheet off, and it did not look like the stain which quite frankly look like someone tried to change a baby and a diaper on the bed so it didn’t seep through any of the other layers. I just said give us the sheet will put it on she said can I get you anything else? I said we would love some warm chocolate chip cookies she said no problem. I’ll be right back.