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DoubleTree by Hilton Rochester

8/10409 reviewsRochester

Convenient Location Located just off I-390 and near the New York State Thruway, Doubletree Hotel Rochester offers easy access to downtown Rochester and key attractions like the Rochester Museum & Science Center. Modern Amenities Guests can unwind in the indoor pool, stay active in the 24-hour fitness center, and take advantage of the 24-hour business center. The Atrium Lounge is perfect for relaxing with a drink, while Bistro 252 serves delicious American breakfast options. Nearby Attractions Situated only 5 miles from Greater Rochester International Airport, our hotel is close to Seabreeze Amusement Park, Seneca Park Zoo, and various corporate offices, making it an ideal choice for both leisure and business travelers. Book your stay at Doubletree Hotel Rochester for a memorable experience in Rochester, New York.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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409 reviews

Guests liked

  • Great location
  • Nice atrium
  • Beautiful pool area

Guests mentioned

  • Rude staff
  • Wrong room given
  • Cleanliness issues
  • Annucci

    US · solo_traveller · Oct 2026

    8/10
  • christina

    US · family_with_children · Oct 2026

    6/10

    Over priced

    The lounge area and pool .

    Expensive breakfast . Only two towels in the room for the 5 of us and only 2 blankets for the 5 of us ?! When I asked for more blankets, I was only given 1 more and was told the rest were in the wash / dryer

  • Ally Raza

    US · couple · Sep 2026

    1/10

    Horrible stay - big mistake. Follow the reall reviews and don’t stay at this crappy property

    There is very little to recommend about this property, and the ratings seem far too generous. The hotel is severely overpriced for the quality of the rooms and the standard of service provided. The first room assigned to us had a strong smell of marijuana and, alarmingly, its door was unlocked when we arrived. This raised serious concerns about security and how the rooms are being managed. The staff were neither welcoming nor helpful, and the television did not work—I eventually had to troubleshoot and fix it myself. Overall, this was an extremely disappointing experience. The condition of the property, poor service and security concerns make it nowhere near worth the price. I deeply regret choosing to stay here and would not recommend it.

    Everything about this hotel was disappointing from the moment we checked in. The first room assigned to us smelled strongly of marijuana, and its door was unlocked when we arrived, raising serious concerns about security and how the property is managed. Even more disturbing, we encountered bedbugs shortly after getting into bed. This left us with grave concerns about the hotel’s cleanliness and the standard of housekeeping being carried out. The rooms contain old, worn furniture, the television was not working and I had to troubleshoot it myself, and the staff were neither welcoming nor helpful. This property is extremely overpriced for its condition and level of service. The experience was completely unacceptable, and I deeply regret staying here. I would not recommend this hotel.

  • Hilda

    US · solo_traveller · Sep 2026

    5/10

    The location of the hotel was great and had a lot of options for food around the area.

    The first 2 nights they had water and Boiler issues and we had no hot water. They gave us a hard time at first to change the rooms but once the 2nd day came and no hot water we had no choice but to ask for management to get involved. They at first said no changing of room but ultimately changed us to another room.

  • Andrea

    US · solo_traveller · Aug 2026

    10/10

Location

1111 Jefferson Rd · Rochester