Dragon Pearl Hotel

70 reviews

• P

  Passenger301065

  Family · Jan 2024

  2/10

  They can go extremely dodgy and violent

  We had terrible experience The staff where so so rude and aggressive The address of the hotel was written wring at booking.com to star with . Not only they did not say sorry but also where so rude and aggressive and said cancel if you are not happy. Imagine with three luggages has to walk in the very busy district with lots of motorcycles. When we arrived they had so much attitude that was so unpleasant . The room did not have window which was so dark and lack if air I insisted to change my room The girl shout at me and said you cancel and go I said i go no where until i fond another hotel Then tjey sent an aggressive man who shouted on me and my mother Physically attacked us and kick me in my waste to leave the room Me and my mum where so scared Mum was shivering We tried to not let him come in the lift with us But he pushed us ti the lift and This was extremely frightening that we where panicked I asked the reception to call the police but they refused

• R

  Ryan

  Oct 2023

  6/10

  Quite run down and dirty hotel. The room to my astonishment wasn’t as dirty as the hallways, floors, carpets, elevator so I suppose that makes it passable for a 1 night stay.

• T

  Tony

  Jul 2023

  6/10

  This hotel is located in an area that have many shops, cafes, convenient store, and small restaurants. The lobby of the hotel looks nice but the interior of the room looks like a 2Star hotel. It's a nice hotel to stay for 1 or 2 nights.

• S

  sallylH9150PN

  Couples · May 2023

  2/10

  Chose the wrong hotel in Hanoi

  Facilities are very old. Water in bathroom and toilet are not flowing properly, caused stinky smell Aircond was not working at 3am, exhaust fan also not running in the bathroom, the room has no window, so stuffy and could not sleep, call reception at 3am, no pick up, call again at 4:15am, still no one answer. It was my terrible experience during my trip in Hanoi. Staff are not friendly in general. Never come back to Dragon Pearl Hotel again.

• P

  patilprasanna2003

  NONE · May 2023

  8/10

  Get a bigger room cause the normal rooms are small

  The room showed to me after my booking was very small.... I had to upgrade the room with city view cause we were 2 adult and child. Soo i saw that after booking online the room showed to me was compartively small... soo upgradation was only choice for me...