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Guests mentioned
GB · solo_traveller · Jul 2026
**Summary of Issues Identified Upon Arrival** * Multiple items throughout the property were damaged upon check-in, with photos and videos taken as evidence. * The property does not match the online listing, which portrayed it as a modern, spacious, luxury apartment. In reality, it is overcrowded, lacks space, and feels like an ordinary house. * The bedroom provided is located in the attic. * The staircase has no lighting, creating a safety concern. * There are no toys or play equipment available for children. * No cleaning equipment has been provided. * The carpets are stained, including gum stuck to them. * The property is unhygienic, with dirty windows and excessive dust throughout the house. We request that these issues are acknowledged and that you advise how you intend to resolve them. This version is suitable to send alongside your photos and videos as a clear record of the property's condition upon arrival.
I think I need to refurbish the house to a luxury standards and have more room.
GB · extended_group · Apr 2026
GB · extended_group · Mar 2026
Great flat warm clean
Property was nice and clean
GB · family_with_children · Jan 2026
The area is very bad no parking at all
GB · extended_group · Jul 2025
None
The compulsory security deposit after booking that was not stated on the advert of the property
10 Colum Road · Cardiff