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VN · couple · Sep 2026
just not worth that price point or a 5-star stay
as a 5 star hotel, theres no turn-down service until complain the morning after. The apology was a fruit basket half covered by a plastic sheet, not even cleanly covered, and it crumbled. The breakfast was à la cart, i understand that because of the small venue, but it was hosted by 2 staffs who would uncomfortably stand there and wait for the order. The A/C controller was downstairs, where the bed was upstairs; changing anything would require getting out of bed, going down a dangerous spiral stairs in the dark. There's a loud dehumidifier in the room; in the middle of the night, it beeps for 5' because the water tray was full. If there were a turndown service, it would probably have been turned off and prevented a small scare at night
DE · family_with_children · Aug 2026
Excellent
Frühstück war sehr sehr gut.
Nicht
AUCKLAND, NORTH ISLAND · Couples · Aug 2026
Duxton Reserve Singapore – A Boutique Gem in Chinatown
Duxton Reserve is a charming boutique gem in the heart of Chinatown. We stayed in the Shophouse Room, which initially felt a little small, but we soon realised it was thoughtfully designed and comfortable. The heritage style is darker and cosy, and the room has window privacy covers in the form of pull‑over boards/rollers hidden behind the headboard — something we only discovered the next day, so a quick mention at check‑in would help future guests. Housekeeping kept the room spotless, and everything worked perfectly. We checked in early at 6:30am (having booked the night before), and the lady at reception was incredibly warm and welcoming at that hour. She checked us in smoothly and arranged for our bags to be placed in the room straight away. As Bonvoy members, we received a lovely welcome letter, which was a thoughtful touch. A highlight of our stay was meeting Jeff Crow, the GM. Jeff greeted us almost every day, always warm, friendly, and genuinely appreciative. His hospitality made the stay feel personal and memorable. The team also kindly showed us other room types for future visits, which was helpful for planning our next stay. Breakfast in the restaurant was delicious à la carte, though service slowed down after 9am during busy periods. Our package included daily nibbles, drinks, and evening cocktails, which added a lovely boutique feel. Transfers were included, and the team ensured we were picked up and dropped off on time in comfortable vehicles. The location is excellent — close to MRT lines, easy to navigate, and walking distance to many places. We walked to Lau Pa Sat and Chinatown easily, and late‑night dining options nearby were convenient, though some restaurants close around 9pm. We didn’t dine in the hotel restaurant often as we usually arrived back late and it had closed. Overall, Duxton Reserve is beautifully run, full of character, and offers warm, personalised service. Jeff’s and Michelle's hospitality truly stands out. We would not hesitate to return. Liked: Warm service, heritage charm, Shophouse Room comfort, Jeff’s daily hospitality, great location.Amazing masala chai and acai bowl at breakfast! Improve: Breakfast speed during busy hours; clearer guidance on window privacy covers.
AU · couple · Aug 2026
MADRID · Solo travel · Aug 2026
A wonderful stay in one of Singapore’s most characterful hotels
I recently spent a few days at Duxton Reserve Singapore and had a wonderful experience from beginning to end. The hotel is perfectly located in Duxton Hill, one of the most charming neighbourhoods in Singapore. Surrounded by beautiful heritage shophouses, restaurants, bars and cafés, it is incredibly easy to explore the city from here, while still feeling like you are staying in a real neighbourhood rather than in a purely tourist area. The hotel itself is something special. Set within historic shophouses, it has been designed by renowned British designer Anouska Hempel, and the interiors have an incredible sense of character. The combination of heritage architecture, bold colours, black lacquer, gold details and Oriental influences makes the hotel feel completely different from a typical luxury hotel. It is full of personality. But what really made my stay memorable was the team. Janice, the Front Office Manager, was incredibly helpful and efficient throughout my stay. On my departure day, I had to change my transportation arrangements at very short notice, and she immediately went out of her way to help me reorganise everything. As I was leaving very early, the team also prepared a wonderful breakfast to take with me. It was such a thoughtful gesture and a perfect example of the level of care I experienced throughout my stay. A special thank you as well to Michelle, Krego, Ali and Jaryl from the F&B team. Everyone was warm, attentive and genuinely welcoming, which made the hotel feel very personal. I also had the pleasure of meeting Anushka from the marketing team, who is from Nepal, as well as the General Manager, who is from England. I always find it fascinating and inspiring to meet people who have moved abroad to work and build their careers in different parts of the world. It added another lovely personal dimension to my stay. I also had the opportunity to dine at Yellow Pot, the hotel’s modern Chinese restaurant, and it was one of the highlights of my stay. I loved the way it offers a contemporary perspective on Chinese cuisine while remaining rooted in its traditions. It is a really interesting dining experience and definitely worth trying while staying at the hotel. Another detail I really appreciated was the complimentary chauffeur transfer to and from the airport. After travelling, having someone waiting for you at the airport and taking you directly to the hotel makes such a difference. The stay also includes cocktails, snacks and small bites at the hotel’s lounge, which is a wonderful touch and makes it a lovely place to unwind at the end of the day. Overall, Duxton Reserve combines three things exceptionally well: a fantastic location, genuinely distinctive design and, above all, a wonderful team. It is not just a beautiful hotel; it is a hotel where the people make you feel looked after. I would highly recommend Duxton Reserve to anyone looking for somewhere stylish, full of character and very well located in Singapore. I would happily stay here again.
83 Duxton Road · Singapore