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GB · extended_group · Sep 2026
Great little flat in a great central location
The flat is simply furnished, but clean and comfortable. It was easy to collect the keys from the lock box from the instructions sent to us on the booking.com messages. We loved having YouTube guest and Netflix pre-loaded onto the TV.
The actual block of flats and surrounding area does look a little sketchy from the outside. But no worries, once inside the flat is perfectly clean and modern.
GB · solo_traveller · Jul 2026
Excellent base for east Kent tourist spots and museums, off street parking a big plus.
Once I saw the message from the hosts on the Booking.com app about location of lock box and code, along with specific details on the apartment location it was all good. See details in what I didn't like below.
This was the first time I've used a lock box with Booking.com, didn't realise the details of how to obtain the keys (in particular the location of the lock box and the code) was sent via a message on the mobile app. So I phoned the owners and left a message, they phoned me back within 15mins, by which time I'd stumbled on the message. After that no issue. I suggest Booking.com, in emails emphasise to customers to check the messages on the app (might I guess also have been on the web), I'd been expecting that info (lock box details) in an email.
GB · solo_traveller · Jul 2026
GB · couple · May 2026
GB · couple · May 2026
Flat 13, Eastcliffe Heights · Folkestone