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BOSTON, MASSACHUSETTS · Solo travel · May 2026
Find another hotel, there are tons of good ones in Oaxaca. This is not it.
The hotel is unlike anything from the pictures that are advertised. The hotel is centrally located and in the historic centre. Yes, if you are unlucky and get a room facing the street it does get loud as there is a bar/restaurant with a roof-top bar right across the street. Light sleepers will not like this. The courtyard of the hotel, the inside, is quite dark and desolate. It's as if others have already avoided this hotel. In advertisements a renovation was mentioned, the rooms are far from recently renovated. The bathrooms look old, there is no chair to sit down in the room, no table to put your things or laptop on. The first morning I was excited to have a mexican breakfast - free of charge as it is part of the room charge. Instead of bringing me breakfast, I was handed a food-menu with prices. I avoided having breakfast and this entire behavior by the staff made me think that this hotel might be a scam: Not renovated, desolate and dark inside, you have to pay for free breakfast. Other reviews say the staff is nice, well, they have to be to pull off this scam-hotel.
Family · Dec 2025
Ebano Boutique Hotel is worth staying at
The Ebano Boutique Hotel was a great experience for us when we recently traveled to Oaxaca!! The rooms were very nice and the Staff was so accommodating!! Carlos was such a huge help to us with his recommendations of things to see in the area and also made sure we were taken care of when we were at the hotel. Breakfasts were very tasty. Rooftop had excellent views of the city at nighttime, don't miss going up there! We would definitely recommend staying here, great central location too!!
HOUSTON, TEXAS · Couples · Oct 2025
Great location, atmosphere and service
From the moment we got there, the staff was always available, ready to help and provide guidance. Location is perfect and all the top sites and restaurants were within an easy walk. Highly recommend.
Sep 2025
The staff and location of the hotel were its best features; otherwise, the hotel has not been updated in a long time. The rooms are old and outdated.
Friends getaway · Sep 2025
Amazing Time in Oaxaca
We had a week in this hotel and I would say it was an excellent stay. We were impressed from the moment we arrived. The staff was warm and helpful, making us feel very welcome right away. Our room was beautiful, spotless, quiet and very comfortable. We specially appreciated Carlos and his team. We had a great breakfast, quick check in and Carlos gave us a guide and suggestions where to go and where to eat. He went above and beyond to make my birthday very special. Thank you for making our visit so enjoyable- we would definitely stay here again!
Allende 208, Col. Centro · Oaxaca City