Eclipse Suite Guest Apartments

20 reviews

• R

  Robert

  Jun 2024

  8/10

  Nice location

• A

  Adrian

  family · Jul 2019

  10/10

  First time we stayed here in March water went away for 4 hours. We are back and they installed a backup system. These folks care about giving the guest a good experience and it shows. We will go back next year.

• D

  Donna

  partner · Jul 2019

  8/10

  My biggest problem with the property was the water . And may i suggest that the owners consider putting in another ac unit in the living area or even ceiling fans. Other than these the unit in good location very private secure quite. Will stay again

• A

  Angela

  Jan 2019

  10/10

  The is our 4th time staying here. Normally I don't book on Expedia but this time I got a deal on hotel and airline. When I asked the Expedia agent for this property specifically, he asked if I was sure I want this one. When I asked why he told me the reviews are not good. When I arrived and asked the Jennifer - the wonderful old lady who operate the business - why she have bad online reviews, she just shook her head. Well here is the truth about this property. It is a very lovely peaceful and quiet one bedroom apartment. It is not smack dead in the city, it is a 5-7 minutes taxi ride from New Kingston and perfect if you are like me and don't want to be in city center but close to it. At the moment of the review (Jan 2018) most of the roads in Kingston have been dug up by the government. Kingston is undergoing a major road renewal government program. There is water problems all over Kingston even at the major hotels. The apartment have some tanks at the front of the apartment. We did not have water issues but Jennifer indicated if the government keep water off for more that 5 days she will have to truck water to fill the tanks. As far as I can see, this is a Kingston problem. This is a nice apartment, one of our favorite, therefore I felt like I needed to give it a honest review to let everyone know whats up. Jennifer, is an amazing host and until my husband move to the states we will continue to book this apartment.

• VT

  Verified traveler

  self · Jan 2019

  2/10

  The property is slightly off the beaten path. Upon arriving was giving a lock code for the punch lock from door, the code reset and I was locked out for over an hour, unable to reach the in country or U.S. property contacts. There was absolutely no water in the unit for the 1st 24 hours. After that the water pressure was basically non-existent, this was blamed on recent construction in the street but no communication was made during booking or subsequently after. The orbitz site stated the daily fees would be collected at "check-out" but this was demanded up front. Stayed in jamaica multiple times and this is by far the worst experience i've had. Despite them knowing all the issues they made no accommodation to modify the cost or fees charged. Sub-par based on price and accommodations.