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Aug 2025
Highly recommend. Everyone was so friendly and helpful. Such a beautiful location.
family · Jul 2025
I should have known once the sever joked about us haviWhile the property itself is beautiful there are issues it seems everyone is aware of but have no interest in resolving. I went during crabfest 2025. They were aware their generators could not support the property yet they had it fully booked and I experience 7 blackouts in 2 hours. Btw the electricity controls the toilet and showers. So no light, toilet or shower for 4 hours. They didn’t fix my toilet for 12 hours . I have a 8 year old. Pee and poop sitting in heat for hours . I’ll let you imagine. Instead of coming to our room with even a sliver of hospitality, myself and 4 other guests had to find them. When I advised about the toilet issue - one of the property managers offered to bring a bucket of water to my room. Then they refuse to refund me for the days I was not there. Previous to this they did not communicate about needing a 2nd boat trip
Jul 2025
Told me that my room was under a different name and still argrued with me after i showed them my itenerary. Gave us the wrong room which led to more argruements. We went to northside, and when we came back to the hotel. There was animal turd on our bed
partner · Jul 2025
I loved the seclusion, the hospitality of the staff and the amazing food and drinks at the restaurant/bar.
partner · Jul 2025
We had such a wonderful time at El Ben! It was our first visit, and we're already dreaming of returning. The hotel itself is adorable, but the true highlight was the incredible staff. From the moment we arrived until we checked out, they were consistently helpful, kind, and always available. What really impressed us was how they greeted us by name immediately – it made us feel so welcome, like regulars! The food at the restaurant was also a standout; we enjoyed the most delicious meals for breakfast, lunch, and dinner throughout our entire stay. The bartenders were equally friendly and always happy to see us. A huge thank you to the entire El Ben team, especially the manager, receptionists, captain, chef, and bartenders. You truly made our trip unforgettable! We can't wait to come back soon.
North End · Caye Caulker