El Gouna Cyan Villa with pool n lagoon by BFG Beit Fel Gouna

45 reviews

• J

  Jonatan

  ES · solo_traveller · Oct 2026

  10/10

  100% Recomendable

  La ubicación, la distribución de la casa por dentro y el mobiliario/utensilios de la casa

  La piscina no era heated y los vecinos fueron ruidosos y nos paraban en la puerta

• MC

  Michael Christian

  AT · solo_traveller · Aug 2026

  7/10

  The manager was top. Always responded within minutes.

  The house has a certain age. Loose cables, dish washer is NOK. Everything a bit old. Lots of things need to be replaced/renewed. Within 18 days we never got offered a clean up.

• ما

  محمود انور

  EG · family_with_children · Jul 2026

  8/10

  بجد من أمتع الرحلات التي استمتعت بيه وسوف يتم تكراره قريبا

  مريح وواسع ونظيف

  لابد من ايجاد حل لمشكلة الزواحف والحشرات الطايرة ليلا

• A

  Anastasiia

  EG · family_with_children · Jul 2026

  1/10

  This host should not be working in hospitality; their behavior is unsafe and deeply hostile, as a first-time foreign tou

  The villa itself was good, clean, and quite spacious. It is well-maintained and equipped with nice welcoming touches like bottled water, snacks, and olive oil. The kitchen has all the necessary tableware if you want to cook. The daily pool cleaning service in El Gouna was excellent, and the local assistant was very polite and helpful (he quickly replaced a broken iron for us). The only downside of the villa itself was that there were quite a few ants in the kitchen and reception area.

  In 15 years on Booking.com, I have never faced such incompetence. I booked 2 days before arrival and sent passport details at 10 PM the night before. Next day We arrived late at 4:30 PM, but our QR entry codes were not ready. When my Egyptian friend called the host, he spoke to her very rudely, saying: "It’s your problem. If you have to wait 3 to 5 hours, then wait." Yet, when speaking to the head of security, he changed his tone completely and promised to send codes in 5 minutes—but he lied and sent nothing. When I called him back, he told me: "This is your problem," and when I emotionally asked for his name, he replied: "It’s none of your business." Meanwhile, another representative messaged us saying: "Sorry, but this is your problem, wait." We spent over an hour stranded at the gate with a toddler with no restrooms, forcing us to drive back to a highway gas station. Since we live in Egypt and have connections, my husband managed to get us guest codes through local villa owners. The host, Sherif, completely abandoned us, never checked if we successfully checked in, and ignored the fact that my husband was joining us 3 days later and needed his QR code (which Sherif knew about but never sent). Sherif only messaged late on our last day to ask if we "enjoyed the service." When my husband called him to discuss this, Sherif began inventing absurd lies. First, he claimed he was in Italy (even though his phone was not in roaming). When my husband raised his voice, Sherif tried to intimidate him, claiming: "Don't raise your voice, I am a politician," before changing his story again to claim he is the owner of the villa rental company. Once he realized none of his threats worked, he started offering us various favors and compensations just to get us to calm down and change our mind.

• S

  Sayed

  EG · extended_group · Jun 2026

  10/10