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Embassy Suites by Hilton Franklin Cool Spring

8/10560 reviewsFranklin

Indulge in Luxury and Convenience Luxurious Amenities: Dive into relaxation at the indoor swimming pool, sauna, and whirlpool. Stay active at the fitness center or catch up on work at the business center. Take advantage of services like laundry, dry cleaning, and an on-site ATM. Spacious Suites: Unwind in suites with a dining area, seating area with a sofa bed, microwave, and refrigerator. Stay connected with WiFi available for a surcharge. Delicious Dining Options: Start your day with a full breakfast, enjoy lunch and dinner at the Athletic Bar & Grill, or opt for room service. Explore CoolSprings Galleria and easily reach Nashville International Airport. Experience luxury and convenience at Embassy Suites by Hilton Nashville South/Cool Springs. Book now for a memorable stay!

What this place offers

  • Fitness facilities
  • WiFi available
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center

Policies & house rules

  • Check-in from 16:00
  • Check-out until 11:00
  • Children welcome
  • Pets allowed
  • Paid parking

The pool will be out until the end of the month of July 6/31/2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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560 reviews

Guests liked

  • Clean, updated rooms
  • Good breakfast selection (omelets, variety)
  • Helpful/front-desk staff (some mentions)
  • Free cocktails / bar available
  • Convenient location
  • Spacious rooms

Guests mentioned

  • Inconsistent service / slow housekeeping / rude staff reported
  • Noise / thin walls and disturbances
  • Uncomfortable beds or pillows for some guests
  • A/C temperature control issues in at least one room
  • Construction dust and pool closure during stay
  • One reported illness possibly from a mixed drink (allergy concern)
  • Limited availability of baby equipment (pack-and-play) and parking congestion during events
  • Price/extra charges for food noted by some

  • Aldossari

    SA · couple · Oct 2026

    9/10

  • Marcenia

    US · family_with_children · Oct 2026

    10/10

  • Cynthia

    US · family_with_children · Oct 2026

    10/10

    Comfortable with a great breakfast ! Loved the free cocktails!

    Rooms were great! Clean and spacious. Staff was helpful and professional when answering questions.

    Have no recommendations

  • Woodall

    US · solo_traveller · Oct 2026

    5/10

    Cleanliness, bar staff, front desk staff.

    Room A/C #809 wouldn't regulate and stay on a comfortable temperature. The walls were not sound proof at all. For two nights i was awakened by voices and a vomiting man. Disgusting.

  • Cynthia

    US · couple · Oct 2026

    7/10

Location

820 Crescent Centre Dr · Franklin