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GB · family_with_children · Aug 2026
It was really good and I’ll definitely be back.
I liked the house overall, but it was a shame that the downstairs bathroom only had hot water and no cold water, and the shower hose in the upstairs bathroom was broken. For a family of six, the garden only had enough furniture for four people.
The sofa was too small for all of us, the downstairs shower was far too small and the water pressure was very low.
US · solo_traveller · Jul 2026
Uninhabitable, health hazard, and bugs on the beds- forced to leave immediately!
Absolutely nothing. It was an extreme let down.
We had an appalling experience and were forced to leave the property immediately upon arrival. Because our children have asthma, we explicitly informed the host beforehand and paid an additional £85 for a "deep clean" to ensure the property was safe and immaculate. Instead, the moment we walked in, we were met with completely unhygienic, hazardous, and shocking conditions. Most disturbingly, there were both live and dead bugs on the bedsheets in every single room. In addition, the property had visible spider webs in multiple areas, dead bugs piled on the window sills, hazardous screws left on the kitchen floor, and droppings on the worktop indicating potential mice. We absolutely could not risk our children sleeping or breathing the air in this environment. The host’s suggestion to wait around for a reclean was entirely unreasonable given the severity of these issues and the fact that we had already pre-paid for a deep clean. This massive disappointment forced us to scramble for last-minute alternative accommodation, costing us just under £4,000. While the host did process a refund for the booking, the advertised photos are incredibly misleading and do not reflect the actual, unacceptable state of the property. We will be submitting full photographic evidence to Booking.com. Strongly advise avoiding.
SA · extended_group · Jul 2026
اشكر صاحبت المنزل على لطافتها وخدمتها بالرد السريع
الهدواء
البعد عن وسط لندن ولايوجد تكيف كان حار جدا وطلبت لنا مراوح وتكيف وصل لنا بعد ثلاث ايام
GB · extended_group · Jul 2026
GB · family_with_children · Jun 2026
No source of ventilation in 30 degree heat,
8 Hawthorn Road · Brentford