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Guests liked
BE · solo_traveller · Apr 2026
CA · couple · Mar 2026
Perfect spot to stay if you’re looking for a beautiful beach location to relax and unwind, and don’t love gorging on all
This hotel was the perfect balance for my desires. Clean. Quiet. On the beach. Dog friendly. The fridge, microwave, kettle etc in the room were all we needed to comfortably have breakfast and lunch in the room/as picnics. R1/R2 bus stops (12pesos/ride) right outside the hotel made it easy to get to busier areas for evening meals. Other rooms were all-inclusive, but being a smaller maybe more expensive property for the all inclusive side, I saw zero annoying belligerent drunken-ness. No loud pool side “entertainment”, just tasteful Latin music. I did pay the $35USD fee one day (Sunday brunch) to try the buffet breakfast. Everything I had was delicious, couldn’t have asked for more. And while that felt like a steep price to buy into for one meal, a similar buffet meal in my hometown is now over $100CAD. The hosts were not on site, and not affiliated with the OLEO hotel in which this suite is sitauted, but were very responsive when messaged via the booking.com app. They answered every question, and responded to every need/request I had quickly (although I did not have many needs beyond what they had already set up/provided). Also appreciated the fee based coffee/snack shop on the property. They made good lattes, and their snacks appeared to be fairly priced for tourist hotel food. The hotel is clean. The common areas were scrubbed clean each night. Bathrooms, pool deck, lobby/bar/couches… all cleaned well. Oxxo conveniently across the street for cheaper snacks etc. Even tacos.
The coffee shop was completely closed on the Sunday, with no signs to let you know so you could plan accordingly. Lounger chairs get claimed early. By 7:30 all pool deck loungers were claimed. And then often seemed to sit vacant for 1/2 the day.
US · couple · Feb 2026
Great Value for Non-Drinkers
Owner quickly responded to repair request. Non exclusive option for us non drinkers. Close to store and restaurant.
PL · young couple · Mar 2025
I got cheated for ca. €280
They cheated me for around €280. Immediately on entering I noticed the apartment is dirty and moldy, as per pictures. I messaged booking.com helpdesk and the owners, asking whether it would be ok for me to go somewhere else, as this apartment is not safe to stay because of the mold. The owner agreed and approved a full refund, so we changed apartments. I have been trying to get this refund for a month and a half now, and have eventually got the response, that the owners don’t approve it, so my money will not be returned. In my opinion, if somebody takes money and does not provide the service, with mutual agreement, they are obliged to return it. I guess the owners of this apartment think otherwise.
CR · young couple · Oct 2024
Exceptional
Boulevard Kukulcan · Cancún