Étoile du Matin Tremblant Luxury Ski In Ski Out

3 reviews

• C

  CLOWERY

  CA · solo_traveller · Apr 2026

  10/10

  Tout étais parfait

  Seulement les poubelles,extérieure étais difficile a trouve

• C

  Chang

  CA · review category business travellers · Feb 2025

  5/10

  We will not book with KOZE again unfortunately.

  The location of the property is perfect for access to ski hills. The Ski lift is in front of the property complex. The place was clean and decorated nicely.

  Our stay at a KOZE chalet in Mont-Tremblant was disappointing. Several essential amenities (salt, pepper, cooking oil, shampoo, body wash, dish sponge) were missing. We confirmed with the host through booking.com that these were provided before hand. When we arrived and noticed these were missing, we reached out, and were told to buy them ourselves and would be reimbursed. One month later we are still waiting for compensation and we keep getting the run around that they are waiting on "Upper Management" to get back to them. During the stay, they did manage to drop off shampoo/conditioner and body wash the day after we arrived but only dropped off one set. There were two bathrooms. So we had to keep moving these items between bathrooms. The most serious issue is when we arrived we noticed the smoke detectors were not installed. There were exposed wires where they should have been. We reported this immediately, but KOZE did nothing to fix it during our stay. This is a major safety violation. Instead of proper compensation, we were only offered a 20% discount on a future stay, which does not address the safety risks and poor service.

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  Marie-noel

  CA · with friends · Aug 2024

  10/10

  Beautiful house in a great location

  Beautiful and spacious place, very comfortable beds, practical location across from the casino gondola that takes you to the village, peaceful surroundings. We would definitely rent this place again.

  Getting into the place was a little confusing with all the codes and key cards. Wifi password was not exactly what was initially provided. We were told no coffee makers were in the place and when arrived we found 2 machines.