Exclusive Apartment - Milano Santa Giulia

8 reviews

• W

  Wouter

  NL · family_with_children · Oct 2026

  6/10

  Nice apartment, frustrating off-platform check in process and billing issues

  The apartment is well equipped, the cleaning was ok. I really appreciated the sofa bed was left ready for my two children. The area is quite nice for children during day time, large pedestrian areas and playgrounds are nearby. (That changes after dark when it becomes a bit sketchy).

  Frustrating pre-check-in and billing issues Completing the booking on Booking.com is only the first step—you are then required to complete a mandatory off-platform pre-check-in. I wish this had been clearly stated upfront. The process demands an excessive amount of personal data, including copies of all passports (even for toddlers) and verification selfies of every family member holding their ID. If you don't comply, you can't check in. On top of that, I was overcharged by more than double the actual Tourist Tax rate, as they charged for minors who are legally exempt. While this was eventually corrected after I raised it through Booking.com customer service, I received no apology or explanation. It leaves me wondering whether this was a system glitch or a deliberate attempt to extract extra money

• M

  Marija

  RS · extended_group · Oct 2025

  6/10

  The check-in process is fully automated, which is great if you're arriving late, but it has too many steps that can be unnecessarily complicated. Every time you enter the apartment, you need to open the check-in page and enter the 10-character code.

  The apartment had a very strong curry smell that we couldn’t air out during our entire 3-day stay, so we had to keep the windows open while sleeping. We tried using the kitchen extractor fan, but it wasn’t connected to any vent, so it just circulated the air — which made no sense and didn’t help at all. We also arrived late and were really tired, but had to make the second bed ourselves because only one bedroom was prepared, even though we booked for 4 people. Luckily, there were clean sheets and everything we needed to make it. In general, the apartment doesn’t leave the impression of being very clean, although the area feels safe and the space itself is sufficient for 4 people for a shorter stay.

• J

  Jean-Yves

  FR · extended_group · Aug 2025

  8/10

  Un bel appartement confortable proche du centre de Milan

  L'emplacement géographique proche d'une station de métro, quartier calme et aéré, les multiples commerces à proximité, certains accessibles à pied d'autres à quelques minutes en voiture, les nombreuses possibilités de se garer (mais pas gratuitement), l'appartement propre, bien équipé, bien décoré et avec de beaux volumes, la climatisation efficace.

  L'appartement est assez sombre, ce qui n'est pas forcément très gênant quand on rentre d'une journée très ensoleillée. Pas de places de stationnement gratuites à proximité.

• D

  Donna

  AU · family_with_children · Jul 2025

  4/10

  Location great, dissatisfied with cleanliness and communication from host.

  The location was great. Close to public transportation

  We never heard from the host, the place was not clean, the shower leaks and is Full of mould, there were only 4 coffee pods, (our stay was for 4 nights) they were horrible anyway, there was no towel for the kitchen, no washing tablets for washing machine , the entry with the codes ect is very painful as you must have phone and codes.

• B

  Bruce

  US · group · Jun 2025

  10/10

  Exceptional