Fabulous Westfield 2 bed

19 reviews

• L

  Lujain

  LB · family_with_children · Aug 2026

  10/10

  amazing

  beautiful garden view

  area is blooming and under heavy construction so you can hear the noised all day

• L

  Lujain

  LB · family_with_children · Aug 2026

  10/10

  Nice experience

  Amazing balcony and has all you need

• A

  Adeeb

  PL · extended_group · Aug 2026

  1/10
• O

  omer

  SD · solo_traveller · Aug 2026

  10/10
• H

  Harriet

  GB · extended_group · Jul 2026

  1/10

  'Request to Book' system and host cancelled within hours of check in

  n/a

  I booked this apartment well in advance through Booking.com. Initially, I received a booking confirmation, but then it was followed by an email to say that my booking was not guaranteed until the accommodation confirmed it. Ten days before the scheduled check-in, I contacted the property directly via the WhatsApp number provided to check whether my booking had been accepted. At the time, I didn't receive a response. However, two days later, I received an email from the host CUR8 Residences stating: *"Congrats on your booking. We're happy to confirm your booking for this property."* Naturally, I believed everything was confirmed. Then two days before check-in, I finally received a WhatsApp reply from the number apologising for the delay because they had been away. They told me the property was "request to book only", that they weren't sure how I had managed to book it, and that they could try to find me somewhere else. I immediately replied, pointing out that I had already received a confirmation email stating that my booking had been confirmed, and asked whether that was no longer the case. I received no response. Then, on the morning of check-in, while my boss was already on a long-haul flight to London, the booking was cancelled, citing a maintenance issue. Whether there genuinely was a maintenance issue or not (doubtful with the info recieved on WhatsApp), the communication was completely unacceptable. We were left to find alternative accommodation in the city during a busy summer weekend, which was both stressful and unnecessarily difficult. I would be very cautious about booking this property. I also hadn't appreciated that Booking.com's request-to-book system can leave you in this position, even after receiving what appears to be a booking confirmation. Overall, a very disappointing experience, and I certainly wouldn't risk booking this property or via this system again.