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US · family_with_children · Oct 2026
Great location and would stay again when traveling that way.
The breakfast was very good, but I would have preferred scrambled eggs.
US · couple · Sep 2026
Clean room with comfortable accommodations
Noisy air conditioning that cycled to frequently
US · family_with_children · Aug 2026
US · couple · Jul 2026
US · couple · Jul 2026
Caveat - Recommended for Single Night Stays
The rooms were very clean and comfortable. The breakfast was excellent with good variety. The location is also outstanding with easy access to I-81 and close to Downtown Staunton. Except for a single employee who will remain anonymous the rest of the staff are helpful and courteous.
I originally booked for 2 nights but when I checked in the Front Desk told me they only had a reservation for a 1 night stay. I showed my copy of my Booking.com Confirmation for 2 nights so she did some more looking. She fould the 2nd night but she said I would have to checkout in the morning and check back in again in the afternoon. I told her that was unacceptable and rather than help me she became rude. She told me that if I booked through a 3rd party like Booking.com consecutive stays in the same room could not be guranteed unless I booked directly through Marriott. Rather than argue with her I requested she cancel my reservation for the 2nd night. The Front Desk told me that I would have to contact Booking.com. I was grateful Booking.com customer service stepped in and modified my reservation to a single so I was able to get another room at the Hilton next door. I talked to the Fairfield Front desk when I checked out and requested the Hotel Manager call me to explain what happened. He never called so I can only recommend this hotel for a single night stay. Booking multiple nights are done at your own risk. Completely ruined my perception of Marriot. Personally I will not stay here again.
114 Crossing Way · Staunton