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US · extended_group · Jul 2026
Way overpriced, no A/C and extremely hard beds.
Very beautiful and nice.
Beds were too hard, there was blood on one of the sheets and had to call twice to get them changed out. There is no air conditioning and that wasn’t stated anywhere I saw. For almost 800 a night, it was not worth the money. We stayed in Ouray the night before for less than half the cost and it was so much more comfortable!! We kept the windows open and regretted it because early in the morning the construction trucks were driving and slamming around. Maybe this resort is good in the winter but not in the summer. I will not be back!!
US · family_with_children · Jun 2026
UY · extended_group · Feb 2026
La mejor ubicación
Ubicación excelente
esta un poquito¨viejo¨, le vendría bien una renovación
Oct 2025
check in was quick and valet were friendly. there was no wait ever when we needed our vehicle. the pillows were really weak, but the beds were comfy. the steam room was out of service and when one pays close to a grand nightly and counts on all amenities to be operational and usable, it’s really frustrating when they aren’t. we asked for some essential oils so that we could use them in our stream shower, since we couldn’t use the hotel steam room, but they were not accommodating in the least, & offered to sell some to us. how cheap! it demonstrates how little customer service matters to them. the outdoor hot tub was never above 100, which is also disappointing. especially when it’s really cold out. hot tubs should be at 102-106. we mentioned this, and asked them to turn the temp up, but were told they’d let engineering know, but i doubt they did, bc it takes little time to heat up a few degrees & it was 99 degrees the next time we went to enjoy it. due to the fact that the establishment didn’t value us as guests, we would certainly stay elsewhere in the future.
family_with_children · Sep 2025
Our second time staying here - the perfect spot! The staff was very accommodating and helpful. We will be back!
567 Mountain Village Blvd. · Telluride