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DE · solo_traveller · Aug 2026
Das Personal war sehr freundlich
Es ist ein riesiges Resort. Man musste auf das Frühstück 20min auf seinen Tisch warten. In allen Restaurants musste man reservieren. Wir darüber nicht informiert und mussten irgendwo essen. Insgesamt überteuert.
US · couple · Feb 2026
The phones don’t work for room service. For $3200 for 2 nights, I’d rather stay at the rosewood an have a better experie
Property is located in a beautiful part of Mexico
The staff deliberately told me my package wasn’t all inclusive and at the end of the stay confirmed it was. This way they prevented me from spending more (or maybe that’s their strategy)
MX · family_with_children · Jan 2026
Desilucion
Bueno
El servicio no había nada disponible de lo que nos prometieron
BE · couple · Nov 2025
Tout, le ressort est exceptionnel… le lagon , les espaces , les restaurants , la qualité du all in , Les illuminations… on a ou occuper notre chambre à 14h …
Le resort fee qui vient se rajouter au prix déjà élevé
family · Oct 2025
This a truly beautiful resort with beautiful rooms, incredible staff with amenities that are fitting with the expectations.
Ctra Federal Cancun - Playa Del Carmen · Playa del Carmen