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Fairmont The Norfolk

8.8/10447 reviewsNairobi

Luxurious Colonial Building Accommodation: Fairmont The Norfolk is a luxurious retreat nestled in tropical gardens, offering elegantly decorated rooms and spacious suites with modern amenities and garden views. Dining Variety and Wellness: Indulge in a culinary journey at 6 restaurants including a modern American steak house, a wine bar, and a poolside eatery. Unwind at the fitness centre with sauna, heated outdoor pool, and pampering massage facilities. Convenience and Cultural Exploration: Enjoy free WiFi, shopping tours, and cultural excursions arranged by the 24-hour front desk. Immerse yourself in Kenyan history at the nearby National Museums or opt for a shuttle to explore Nairobi or catch a flight from Jomo Kenyatta International Airport. Book now for an unforgettable stay at Fairmont The Norfolk!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00 until 23:30
  • Check-out until 12:00
  • Children welcome
  • Free parking

A deposit may be required at the property.

Available rooms

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447 reviews

Guests liked

  • Friendly staff
  • Excellent location
  • Fabulous food

Guests mentioned

  • Rooms need upgrading
  • Lighting in bedrooms is insufficient
  • Dirce

    GH · couple · Oct 2026

    8/10

    The location and the building itself were nice. Nice atmosphere in common areas. Nice manicured garden. They had a coffee table book about the building and the people that lived there, I spent good time going through it, would have bought one if they had for sale.

    The room was not maintained well, old tv, the chair fabric was tearing, toilet didn’t flush well and shower didn’t stay in the position desired.

  • Diogo

    PT · couple · Sep 2026

    10/10

    Não tenho palavras suficientes para descrever o quão extraordinário foi este hotel! Depois de 8 dias intensos de safari, chegámos exaustos e este lugar foi simplesmente o paraíso perfeito para recarregar energias antes da praia. A equipa foi surpreendentemente generosa ao guardar as nossas malas de uma semana para a outra, sem qualquer problema um gesto que nos poupou imensa dor de cabeça e que mostra um nível de serviço verdadeiramente excecional. O conforto dos quartos foi simplesmente perfeito, exatamente o que precisávamos depois de tantos dias em tendas e estradas de terra batida. Cada detalhe foi pensado ao milímetro, cada membro do staff foi incansável em garantir que tínhamos tudo o que precisávamos. Sem dúvida uma das melhores experiências de hospitalidade que já tivemos recomendo de olhos fechados a qualquer viajante que procure o equilíbrio perfeito entre aventura e conforto absoluto!

  • Chalice

    US · couple · Sep 2026

    10/10

    The Norfolk is simply exquisite!

    Everything about Th Fairmont N4orfolk Hotel is exceptional. When you enter the hotel it is like stepping into a different time poeriod, a time of cullture, leisure, a3nd sophistication. There is a very close attention to detail that makes every experience at the hotel special.

    Everything about this hotel is wonderful. There is nothing to dislike.

  • Elizabeth

    GB · couple · Sep 2026

    9/10

    A comfortable and warm welcome to Nairobi.

    Lovely staff, very warm welcome, excellent breakfast, peaceful grounds.

    Nothing. It was all great. Perhaps more restaurant choice.

  • Francoise

    FR · family_with_children · Sep 2026

    9/10

    Excellent sejour

    Petit déjeuner parfait !

Location

Harry Thuku Road · Nairobi