FamiliaApartments - 259

7 reviews

• PO

  Power of " i "

  DK · solo_traveller · Oct 2026

  8/10

  FYI: We never stayed in this apartment

  We don't have any idea about this apartment as we have never stayed in that. Just before our trip, they informed us that we cannot have it as there were unavoidable situation occurred and they aren't able to fix it during our time in Turin. We got another appointment near the Central market but alas! We stayed there just one night and found there was a plumbing problem which made us to choose another apartment within an hour with two options available. We chose one which is bit far from the current one and without AC. We had no other choice but to accept it as this apartment situation ruined our two days already. The apartment was a bit humid, not very alluring and comfortable to us (except the view of the hills) but we managed to love it anyway as we didn't want to waste our days anymore.

  The staffs were very welcoming and polite, so are we by nature. We understood those unavoidable circumstances so we managed everything to make the stay smooth and comfortable but right after we left Turin, the hotel claimed we have broken a lock of the bedroom and we have to pay 122 € which made us a bit disappointed as we were overlooking all the faults of the facilities like changing two apartments that ruined our two days (and we were exhausted; do not have time to check every smallest detail of the apartment), in September's heat we had to give up AC and had to choose the top floor of a building which was very hot etc (I don't wanna write more or else it will be a short story) still you're accusing us broken a lock which we never touched! We don't even notice a lock is there and we don't even know whether there is a key or not. We never even close any door inside the apartment no matter day or night as it was very hot. How come a lock we have broken when we never ever closed the door! We were only two persons (a couple), there is no point of locking the door as we felt that the apartment is very secured with iron shutters in every outside doors and windows. This incident made me disappointed. I am a man of principles and I have the courage to admit that I am wrong if I am wrong but there is no way in haven I'll pay for something that I (we) didn't do. * sorry for the long detail but don't get me wrong. I did not rate or describe this apartment.

• A

  Anna

  IT · couple · Oct 2025

  10/10
• S

  sandra

  IT · extended_group · Oct 2025

  9/10
• E

  Edoardo

  IT · extended_group · Sep 2025

  8/10
• R

  Riccardo

  IT · family_with_children · Aug 2025

  10/10

  Tutto perfetto, come da descrizione

  Posizione, pulizia, silenzio, comodità dei servizi.