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Felbridge Gatwick Hotel & Spa

8.4/102993 reviewsEast Grinstead

Luxurious Rooms and Amenities Indulge in the comfort of our rooms featuring a Hypnos bed, high-pressure shower, and free WiFi. Enjoy 24-hour room service for your convenience. Exquisite Dining and Relaxation Savor international dishes at the Bay Tree restaurant or unwind at the Qube bar with British favorites. Rejuvenate at the Chakra Spa with various treatments, a swimming pool, sauna, and Jacuzzi®. Convenient Facilities for Business and Leisure Benefit from on-site parking, 8 meeting rooms, and proximity to Lingfield Racecourse and Gatwick Airport. Experience a perfect blend of work and leisure at Crowne Plaza - Felbridge. Book now to experience luxury and convenience at its finest!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 23:30
  • Check-out until 11:00
  • No children
  • Pets allowed
  • Free parking

The Spa & Leisure Center is open daily from 08:00 to 21:00. Please note that the pool is for adults only with the exception of Family and Children Swim time from 08:00 to 10:00 and 18:00 to 21:00 daily. Access to the SPA treatments is by reservation only and is subject to availability. Reservations are required for dinner. Please add We Operate Cashless – Card & Digital Payments AcceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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2993 reviews

Guests liked

  • Helpful, friendly staff
  • Clean, well maintained rooms
  • Comfortable beds / recent refurbishments
  • Good breakfast (buffet) and enjoyable dinners
  • Excellent spa, pool and leisure facilities
  • Gym available
  • Convenient/good location and courtyard/outdoor areas
  • Balcony and working air conditioning

Guests mentioned

  • Breakfast perceived as expensive by some
  • Room issues: small/dark rooms, plumbing/drain problems
  • Noise issues in some rooms (extractor fan, noisy bed, evening noise)
  • Reception/service inconsistency (unanswered calls, unwelcoming receptionist)
  • Bar limited hours / no food on certain days
  • Pool/jacuzzi could be warmer
  • Fridge not cold in hot weather
  • Limited dinner menu at times

  • Jillian

    GB · couple · Oct 2026

    9/10

  • Toyin

    GB · couple · Oct 2026

    9/10

    The hotel was very nice with friendly staff who went out of their way to make our stay comfortable and enjoyable. They were accessable at all times.

    Room had cobwebs, you were unable to use your devices on the TV lack of access to HDMI, you were unable to access spa facilities after check out and toilet was not working properly water leaking. Staff were informed of this.

  • Tracey

    GB · couple · Oct 2026

    9/10

  • Samantha

    GB · couple · Oct 2026

    10/10

  • Christopher

    GB · couple · Oct 2026

    10/10

    Excellent Hotel

    Always a good stay. rooms very clean.

    No problems

Location

London Road · East Grinstead