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AU · couple · Oct 2026
Perfect location!
The apartment was super old school, retro vibe which was really cool. The location was perfect and we had a view of the canal. It is a very busy canal with boats and gondola’s going past constantly which was nice. The washing machine was a massive plus.
It could be more clean and get some extra love - there was a note left on the counter advising us to ‘think about the next guests’ & that we may be charged extra if the apartment needs to be cleaned more than the normal clean - This isn’t our problem to think about the next guest, we paid to stay here so use our money to pay for a professional cleaner maybe? The heated towel racks were rusted and gross (thank you to the previous guest who left a comment and purchased towel hooks in the previous stay). The pillows were horrific - please purchase better pillows!
US · solo_traveller · Aug 2026
Lovely quiet apartment, great location!
Thomas, the manager - host was extremely helpful. He responded to our messages quickly and booked a water taxi for us which we greatly appreciated ! The location was perfect. Every day you can look out the window and watch the gondolas float by . It’s also a short 5-8 minute walk to the vaporetto Boat stops at Rialto or San Marco . There are many nice cafe’s and restaurants all around the square … just steps away from the apartment . Bed was very comfortable. Beautiful hard wood floors . Lots of full length mirrors . Netflix on the TV . Wonderful ambiance . A/C was excellent . Easy apartment access with door code. . Peaceful and quiet, perfect temperature !
These can easily be corrected by the management : Kitchen : 1- no new clean sponges, only dirty old ones under the sink . I bought some . 2- Only one trash bag ( for a 9 night stay ! ) we also had to buy a roll of trash bags, no paper towels . 3- no coffee maker or coffee ..Only a 1 cup espresso pot that looks like it has seen better days. They could at least have a larger 2 cup pot if we have to only make espresso . I had to make 1 cup at a time and try not to get burned making the second one . 4- no instructions on the electric stove . If you don’t live in Europe , you’ll have to study you tube videos to figure out how to turn it off and on. Sounds silly that we couldn’t figure out the stove … but how hard it is to have a book of instructions like other apartments have ? Restroom : Only 2 rolls of toilet paper for a 9 night stay . No hooks to hang towels . ( we had to buy some!) Only one trash bag . Weak blow dryer . Living room : No extra upholstered accent chair to sit on other than couch ( only dining chairs from the table ) No ottoman / foot rest. So 2 people can sit on the couch but no way to elevate feet other than using chairs from the dining room. Closets : odd collection of old , mixed hangars. . I bought some for 5 euros at the local store to hang my clothes .
HR · extended_group · Aug 2026
Amazing location and the canal view.
The conditioner wasn’t working, it was too hot and it was noisy in the evening.
GB · couple · Jul 2026
Thank you Simon for your assistance, the apartment location is great, but for the money you pay, we expected it to be cl
It’s a lovely Venetian apartment with great views of the canals and in an amazing location, perfect for exploring Venice.
There were two issues with the apartment, it wasn’t the cleanest, superficially it looked clean on arrival but the rug had definitely not been hoovered and the kitchen had layers of dust on various surfaces etc. we weren’t initially overly bothered as we dealt with it ourselves when we arrived (there’s a hoover in the cupboard) There appears to be the expectation that you will clean the kitchen yourselves when you leave the apartment so the level of cleanliness you walk into depends on the previous occupant? We also realised immediately that the aircon was not working on the Monday we arrived so reported it to Simon through Wattsapp, due to an Italian holiday on the Tuesday maintenance weren’t able to visit until the Wednesday and it was fixed on the Thursday, the day before we left. We will say that when it was working (we had it Thursday evening) the aircon was great so that would have made a huge difference to our experience if it was working from our initial arrival. Simon did give us a partial refund to compensate but to have had the aircon from the beginning would have been preferable.
GB · couple · Jun 2026
Be prepared for many (bad) surprises
Good location
After checking in you’ll be greeted with a list of house rules waiting on the table. My dear pescatarians: house rules say you can not fry fish or spread fish smell, not sure how you spread the fish smell, anyway - don’t do it. If you dearly love nature and insects in particular, you might be upset by the numerous signs of mosquitoes' executions on the walls If, on the other hand, you would love to engage in a mosquito hunt, be aware that there is a lovely family in the building opposite, with the windows looking directly at your windows, and you’d never know when your activities are observed, because you won't have any curtains. Of course, you can close the shutters, but you’ll need night vision goggles in that case. I am sure you are visiting Venice not to sleep most of the time, and I am glad to tell you that you won't be sleeping much, anything more than wiggling your toes in bed produces a loud squeaking noise, so bring some earplugs, unless you are here for the 80s camp bed experience. Let’s go back to the house rules. You’ll be pleased to know that the kitchen cleaning is not included in your booking, but I guess there is some misunderstanding there, as the bathroom mould suggests. But maybe it is my bad Italian. And NB for everyone giving it 8+stars to this property here, I sincerely hope you will have a chance to stay in a private place next time, where proud locals will leave you their own bed, local tips and advice, mosquito nets and curtains, travel adaptors and a bottle of water in the fridge, this is how it usually is.
2000 Calle del Caffettier · Venice