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US · solo_traveller · Oct 2026
great place, funcional
clean and confortable, great location, amazing staff
it shas everything I needed. Its right on the water, staff is amazing and management is do their best to provide a good service
MX · family_with_children · Oct 2026
El servicio de los empleados, llegamos y en ese momento nos preguntaron si los visitamos por algo en especial, les mencionamos que por cumpleaños y en menos de 10 minutos nos entregaron la Villa con letrero y pastel de cumpleaños.
La playa :( nos toco llena de sargazo
GT · couple · Oct 2026
Maravillosa
Ubicación y en general las instalaciones muy bonitas, algo descuidadas pero con un poco de mantenimiento lo dejan en perfectas condiciones
El acceso a la playa hubiera preferido que no tuviera tantas gradas
US · solo_traveller · Oct 2026
Comfortable, practical
I love the staff here; everyone was eager to help. From the front desk to housekeeping and the restaurant, every person I met was kind, attentive, and diligent. As a Hilton Diamond member, I normally stay at Hilton properties, and my assistant booked this hotel by mistake for a single night. The property is not luxurious, but it is practical: the room has a kitchen, and the team clearly makes every effort to maintain it well. On the night I arrived, the television did not work. Christian at the front desk did everything in his power to fix it, and when he could not, he moved me to another room. I enjoyed my stay enough to extend it by a night, and the staff changed my room once more to make me even more comfortable. When I lost my earphone case on the street, everyone offered to help me look for it. A note to management: Christian is an exceptional young man, highly professional and well-spoken. You are fortunate to have him on your team; in fact, I was tempted to steal him away and offer him a job myself. At a time when genuine kindness is rare, this hotel is full of it. Ahh, the propert is right on te water !
The barrooms need some improvement, it’s an old building, well kept but it’s old
MX · couple · Oct 2026
Buena estancia
El mar el oleaje muy tranquilo, que tienen varios jacuzzi, la habitación de buen tamaño y confortable
La insistencia para mostrarnos otra aplicaion y hospedaje
Boulevard Kukulcan Km.8.5 Lote 3 · Cancún