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IL · family_with_children · Oct 2026
DE · couple · Sep 2026
US · solo_traveller · Sep 2026
Nice rooms. Most the staff was great. Plenty of towels. No chair game.
Don't know who was to blame but we had a room issue. Took a few hours to fix. Not enough food options. Limited entertainment.
MONTREAL, QUEBEC · NONE · Aug 2026
Hospitality at the best level
It was our first time at Fiesta Americana. Very high hospitality and professionalism from all the staff. Our checkin experience was very pleasant, we were assigned a concierge that explained us the hotel amenities and took care of all the reservations for us. We spend all the time at the beach. It was the best spot for snorkeling in Cozumel right on the hotel beach. It’s not a sandy beach, but it was even better, because there was no algae, the water was clean. The beach area had all we need: Balinese beds (available), beach chairs, cevicheria bar, grill bar, buffet, waiter service ( thanks to Aaron). No need to wake up early to reserve a bed or a chair. It had even a mini pool . The hotel was very clean. We appreciated a lot starting the day with a good Ice cappuccino at the Coffee corner. The food exceeded our expectations, very tasty and very well presented. The service was exceptional. Very polite and considerate. It is a small hotel so at the end of our stay we knew all the staff and we had a nice feeling of home. The room was very clean but a little updated. The air conditioning was a little loud but we were being used to that. All the rooms had oceanview so it was nice to wake up and look at the ocean and in the evening to see the sunset. Overalls, very nice experience.
MX · solo_traveller · Aug 2026
Gracias por todo amigos de fiesta americana
El personal es increíble tanto en viña, cevicheria, alberca playa y restaurantes de especialidades increoble lugar
Nada, todo fue increible
Carretera A Chankanaab Km 7 5 · Cozumel