Finca Ratxó Hotel, member of Meliá Collection

26 reviews

• C

  corine

  friends · Oct 2025

  10/10

  Pool area very pleasant, this time of year it would be nice if they would heat the outdoor pool

• VT

  Verified traveler

  Aug 2025

  8/10

  Lovely relaxing stay

  We enjoyed our stay at the hotel. In particular we liked the setting and the pool. Staff were generally very helpful. We had a couple of issues but the staff dealt with them well and they were resolved. There were a few other small things that could be improved: - the food was a bit underwhelming, and not to 5* standard. There were no allergen labels at breakfast. There are also problems with insects and i think some covers for the food at breakfast would be helpful (i have seen these sort of metal netting protectors in other hotels). - there are not enough sun loungers, both days we were there people rushed to reserve them and there didnt seem to be any extras. - the umbrellas by the pool are not safe - twice the umbrellas flew from their base and hit people. Once the lady who was hit was visibly shaken. These should be checked for safety. All in all we had a nice time and would return if the food improves.

• J

  Jung

  family · Jul 2025

  10/10

  This is the perfect hotel for those seeking a quiet and peaceful retreat. Our family experienced a little piece of heaven deep in the mountains. The outdoor pool, indoor pool, and sauna were so quiet and serene, it felt like they were reserved just for us. The green nature, the sound of birds, and the gentle breeze still seem to echo in my ears. It’s a place that will remain a happy memory for a long time.

• J

  John

  partner · Jun 2025

  8/10

  After the challenging drive up the mountain to get to the property, you are rewarded with an astonishing, valley location with impressive peaks either side. The view over the property as you descend is amazing. The friendly staff greet you on arrival and give you a tour of the grounds and facilities finally showing you to your room. Unfortunately, for us, this was a rather disappointing let down. While spacious with a nice bathroom, ours had been out of use for a while and the AC was not working (the maintenance team had finished for the day). Plus, the room was full of bugs and flying insects. The reception team came very quickly and said they would bring cooling fans and bug spray while we went for dinner. This they did, but it meant no bare-feet as there were now dead bugs all over the floor. The bug problem continued at (outdoor) dinner. The excellent staff were doing their best, but we had to cut our meal short as we were getting covered in tiny black insects. The food was ok but the only starter options were beef or tuna carpaccio. I had the beef which was good. Breakfast was disappointing. We were booked for 2 nights and they did fix the AC on the second day, but by this time we'd had enough and left for Palma a day early. This place should be a 5-star experience and the pool area and general location are amazing, but they need to get the fundamentals in order. I also feel they should have credited the second night due to the poor first-night experience.

• K

  Kimberley

  family · Jun 2025

  10/10

  A wonderful hotel with friendly staff & lovely clean rooms. The location was remote, but that added to the relaxing feel. Free yoga every morning which was lovely & the food absolutely exceeded expectations. We will return!