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Oct 2024
The hotel itself was fine and the breakfast very good, however the highest priority for me was getting a good night's sleep. The mattress on the bed was awful. The metal springs could be felt through the thin mattress cover to such an extent I found it painful to lie on. I tried adding the spare pillows (single traveller) underneath me but I still barely slept an hour all night. There were also no lights outside or around the building. Getting from the car park to the hotel in the dark was dangerous on the uneven and potholed terrain. Going out later that night also meant having to use an outside fire escape and a Fire Door that was always open from the outside.
Oct 2024
Poor choice of food
I went for a golf break, The course was not very clearly marked out but a good challenging course. On returning to the clubhouse we had a great welcome but the evening meal was not good, most of the limited menu was unavailable so very disappointed as the website made it seem like it would be a good dining experience.
Sep 2024
We stopped overnight on a longer journey, the room was dated but we had a deal so no complaints for the amount of time we were actually in it. Plenty of parking and a nice relaxed morning. We'll certainly be using it again
Sep 2024
Okay…
Not a very friendly receptionist at check in, who informed us that the Wifi was down - it never was fixed over the next 16 hours - and also informed us that the chef was unwell so no dinner that night or hot breakfast the next day was available. No apology for either, but did give a good recommendation on the nearest pub for dinner. Room was clean, nicely decorated & bed comfy but bathroom sink was a corner sink so difficult to use for shaving, make up etc. No hair dryer in the room. Plenty of hot water in the shower & good water pressure. In the end another staff member did do a bacon sandwich for guests in the morning, which was welcome.
Sep 2024
Last minute booking and so pleased to have found it well done to you all made to feel very welcome. Thank you💯
Five Mile Hill · Exeter