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Fortune Park Moksha, Mcleodganj - Member ITC Hotels' Group

8.2/1051 reviewsDharamshala

Luxurious Spa Experience Indulge in massages and body treatments at the full-service spa, or unwind in the sauna and fitness center. Exquisite Dining Options Savor international cuisine at Orchid restaurant, grab a coffee at the cafe, or enjoy drinks at the bar/lounge. Convenient Amenities Take advantage of wireless internet access, concierge services, and event spaces, or relax in well-equipped guestrooms. To experience ultimate relaxation and luxury with exceptional amenities, book your stay at Fortune Park Moksha today!

What this place offers

  • Elevator
  • Fitness facilities
  • Conference space
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • Full-service spa

Policies & house rules

  • Check-in from 14:00 until 20:00
  • Check-out until 12:00
  • No pets
  • No parking

Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. This hotel also features wireless internet access (surcharge), concierge services, and barbecue grills. A deposit may be required at the property.

Available rooms

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51 reviews

Guests mentioned

  • Poor customer service
  • Lack of empathy from management
  • Neil

    family · Aug 2025

    2/10

    We had a booking to stay here on August 19th. Due to severe weather conditions, the main road from Amritsar to the hotel was closed, leaving us unable to reach on time. We contacted the property well in advance of the check-in date to request a refund, but the manager showed no empathy or willingness to help. Despite Expedia trying to mediate on our behalf, the hotel refused to approve even a partial refund. As a Gold Member with Expedia who has stayed at countless hotels worldwide, I have never encountered such a lack of understanding and customer care. Every reputable property I’ve visited until now has recognized that unforeseen events beyond a guest’s control require compassion and flexibility. Unfortunately, this hotel chose profit over basic hospitality. If this is the attitude of the management before arrival, I would be very concerned about the care and service one can expect during their stay. Travelers deserve respect, fairness, and empathy — sadly, this was not the case here. I would strongly discourage choosing this hotel if you value genuine hospitality and customer-first service.

  • Sarika

    Mar 2025

    10/10

    It’s an extraordinary property to stay. I loved my stay at the hotel. I highly recommend this place. Do try their Veg Kebab platter. Absolutely to die for.

  • Herbinder

    Mar 2025

    10/10

    Beautiful

    Excellent hotel. Such a beautiful location and peaceful setting.

  • Prabhjot

    family · Aug 2024

    8/10

    Good breakfast nice view nice staff

  • vaibhav

    family_with_children · Jul 2024

    10/10

    The view is very awesome and property too good

Location

Strawberry Hills, Satobari · Dharamshala