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Four Points by Sheraton Cuenca

9.2/101285 reviewsCuenca

Luxurious Stay at Four Points by Sheraton Cuenca Hotel Convenience at Your Doorstep Located within the largest shopping center in the city, Mall del Río, with direct access to over 200 stores, food court, and cinemas. Perfect for avid shoppers and entertainment seekers. Top-Notch Amenities Enjoy a comfortable stay in rooms equipped with modern conveniences like air conditioning, 40” LCD TV, and a coffee maker. The hotel also offers 24-hour reception and room service, catering to all your needs. Relaxation and Recreation Unwind at the gym on the terrace, take a refreshing dip in the swimming pool overlooking the city, or pamper yourself at the sauna, Turkish bath, and whirlpool. Perfect for rejuvenating after a day of exploration. Experience the ultimate blend of comfort and convenience at Four Points by Sheraton Cuenca Hotel. Book your stay now for a memorable getaway.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

Please note there is a service surcharge of USD $1.68 per night per room (includes taxes).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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1285 reviews

Guests liked

  • Friendly and attentive staff
  • Clean and well-maintained facilities
  • Varied and tasty breakfast options

Guests mentioned

  • Noise from the surrounding area
  • Some amenities were lacking or unavailable
  • Walter

    EC · couple · Oct 2026

    10/10
  • Jonny

    EC · couple · Oct 2026

    8/10

    Muy Bien

  • Carlos

    EC · family_with_children · Oct 2026

    10/10

    Estancia increíble

    Sus instalaciones

    Todo le gustó

  • Cesar

    PE · couple · Sep 2026

    8/10

    Todo bien

  • Pedro Angel

    EC · solo_traveller · Sep 2026

    8/10

    Podría mejorar

    La ubicación tiene centros comerciales a muy poca distancia

    Tuvimos un inconveniente de tupición en un lavabo que ciertamente solucionaron de inmediato, pero no deja de ser una molestia, falta de mantenimiento las instalaciones. Lo peor fue que el sistema de climatización es un equipo que hace mucho ruido. Al final en el check-out me pidieron esperar 3 min para poder revisar al parecer la habitacion no faltara alguna cosa...totalmente inapropiado. No lo indican antes de reservar, pero la piscina está fuera de servicio por mantenimiento los lunes.

Location

Ave. Circunvalación Sur y Ave. Felipe II · Cuenca