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Four Points by Sheraton Surabaya, Pakuwon Indah

9.2/10660 reviewsSurabaya

Luxurious Accommodation and Amenities Four Points by Sheraton Surabaya, Pakuwon Indah, located just 11 km from Pasar Turi Train Station, offers a premium stay with air-conditioned rooms, free bikes, and an outdoor swimming pool. The hotel's 4-star rating ensures a comfortable experience with a fitness centre, business centre, and concierge service available for guests. Delightful Dining Options Indulge in a daily breakfast buffet with Full English/Irish or American options at the hotel's restaurant, which also serves delicious Indonesian cuisine. Special dietary needs are catered to with dairy-free, halal, and vegan menu choices. Convenient Services and Nearby Attractions Enjoy the convenience of a 24-hour front desk, airport transfers, room service, and free WiFi throughout the property. Explore nearby landmarks like the Sharp Bamboo Monument and Submarine Monument, with Juanda International Airport just 21 km away. Book your stay at Four Points by Sheraton Surabaya, Pakuwon Indah for a memorable experience!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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660 reviews

Guests liked

  • Excellent service
  • Variety in food options

Guests mentioned

  • Limited breakfast choices
  • Issues with room assignments

  • Sean

    NZ · family_with_children · Oct 2026

    8/10

    A pleasant stay.

  • Maria Eleousia Widhi

    DE · extended_group · Oct 2026

    10/10

  • Jenny

    AU · family_with_children · Oct 2026

    10/10

    Convenient, value for money, amazing staff, comfortable. I would love to come back again!

    My daughter and I stayed here for 1 week. Location is perfect above the mall with its own entrance and taxi stands in front and 10m down the path. Staff at the breakfast buffet were amazing. The soup chefs were so nice bringing soup of the day to try at the table. Our waiters Gee And ELL were attentive and friendly making us feel special each morning. The food and drinks were delicious and there was a huge range that differed every day. A safe way to try many sweet and savoury local foods. We loved our stay so much that we extended it by another few days!

    Nothing

  • Company

    AU · solo_traveller · Oct 2026

    10/10

  • Rina

    ID · extended_group · Sep 2026

    8/10

Location

Pakuwon Mall, Jalan Puncak Indah Lontar No 2 · Surabaya