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Jun 2025
Amazing place! From Godfrey our butler to Richard our Safari driver, this place is amazing!!
Couples · Oct 2024
Good accommodation but disappointing catering
It is one of the most expected stay of our one-week safari game driving trip which we especially request to have a stay in view of the reputable brand and its renowned high quality. The location was good and the decoration was fabulous, room and services were great to be honest. However, the dinner had disappointed us the most, we were having our first dinner at Nuru Restaurant. Other than the mains of perch and pork ribs , we ordered an ostrich carpaccio as an appetiser as it was rarely seen in other restaurants. The quality was far from satisfactory, it tasted like cured meat and heavily sprinkled with salt and pepper, it was too salty to be eaten that we had to reflect to this waitress and leave most of the dish untouched. A replacement was made, it was with no salt but still taste like ham. Not to mention the mains were of standards which you found in a chain restaurant. Pork ribs were not tender, perch was a bit overcooked and without a taste of freshness. The catering downgraded the whole experience a lot. It was not one of the meals that you are expecting for a five star lodge and it was not reflecting the price it charges. Yet we appreciated that the catering management came to understand our comments at the end of the meal and sincerely attended to us. On the second day, food was better, perhaps due to less bookings of stay there, anyhow, food was still of mediocre standard. Merits went to the customer services and antique design of the lodge.
partner · Sep 2024
We stayed for 3 nights and it was wonderful! We loved it. Staff was very friendly, food was good, got to see plenty of animals from our room! But be prepared to pay more money by the end. Considering how much we paid for the room, we would’ve thought the airport transfer should’ve been included for free, but nope. $200 each way. That is very expensive. Also, they charge a national park fee daily. We had to pay an extra 1.2K. Just an FYI. But we enjoyed everything.
Aug 2024
Hotel lindíssimo! A piscina é perfeita. Quartos muito bons. Única coisa que deixou a deseja foi a comida, faltou comida típica, achamos a comida muito americanizada.
Jul 2024
Amazing hotel and service.
Central Serengeti · Serengeti