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AU · extended_group · Jul 2026
would definitely stay again if i was holidaying in the area
the quality of the house was fantastic with heaps of room and very well stocked with everything you would need
nothing
AU · extended_group · Jan 2026
Good location. Roof top bbq area was great
Took staff 3 weeks, 5 ignored emails and 3 phone calls to return my deposit.Not acceptable
GB · family_with_children · Oct 2025
Would not recommend this place due to the difficulties we experienced,
It was adequate for the extended family.
We had to pick up the keys in town and it was difficult to park and find the office. The property had an extremely narrow and steep drive. It was not close to restaurants etc.There were no instructions as to how to enter the apartment. The keys did not work in the front door (where the bedding and towels which we had to pay extra for were left). We eventually managed to enter via the garage door to an inner door. We had to pay a damage deposit of $200 via our credit card. The instructions said that this would be refunded to our card on satisfactory inspection of the property . This was not the case and the $200 was debited from our card. We had a phone call from the agents saying this would be returned to our UK bank account which necessitated giving details of our bank account and an Iban number. It was returned but owing to conversion charges we lost a part of the amount. The instructions for leaving were for 10am and to return the keys to the office at 10am. The office was not open so we had to put the keys through a letterbox.
AU · group · May 2025
Exceptional
The house was great. Really clean and all the beds + the all the furniture was very comfortable. I couldn’t believe how well equipped the kitchen was as for as all the pots pans utensils and everything went. That’s always a bonus. Wouldn’t stay anywhere else if we’re back in the area.
AU · family with young children · Jan 2024
Excellent family holiday location
Good location, lovely layout, well stocked. Excellent fridge. Excellent number of bathrooms. Pet friendly, thank you. Close to shops. 2 x lovely Queen beds, 1 combo double and single bunk with single trundle. Perfect for our family.
Few things missing like oven trays so we got some from Coles. Also recommend maybe leaving some salt and pepper at the site.
2/97 Galoola Dr · Nelson Bay