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Couples · Feb 2026
Great Atmosphere, Great Customer Service
At the end of January, 2026, My wife and I got away for a quick one night stay in the finger Lakes. Our stay at The Geneva on the Lake Hotel was wonderful. The room was exceptional as was the atmosphere in the bar. Breakfast the next morning was also very good. We will definitely stay here when the next opportunity presents itself. We highly recommend this boutique hotel.
Couples · Nov 2025
Very Dissappointing
This hotel smelled just like what it was, outdated structure. Rooms were small and outdated, staircases were probably not to code. Misrepresented views of the lake. Non cooperative staff.
Oct 2025
Originally called to let the hotel know that we were traveling with our two small dogs. That message didn’t get passed on unfortunately but the staff accompanied us by putting us in a “non-pet” room. The grounds are beautiful. Was very quiet the night we stayed there.
COHOES, NEW YORK · Couples · Oct 2025
Not the resort experience pictured on the website.
The website suggests a high-end experience, and, unfortunately, the stay you actually have is average, at best. Booked a deluxe suite for 2 nights, thinking that it would have a sitting area, or anything other than sitting in the bed. The room we received had a king bed, one chair (so low to the ground, my five foot frame had issues getting out of it), and a full (dated) kitchen. The fireplace was not functional, and had a sign that said the chimney was removed for safety reasons. The bed was comfortable, and the view was lovely, but the windows did not open. We ate dinner at the restaurant and were terribly underwhelmed by the New York strips we ordered. The server made several mistakes, but was gracious. The bartender was excellent in his recommendations and super helpful with suggestions for the next day. Breakfast the next morning was included in our package, but was still charged to our bill separately, which required a phone call and email to have it (mostly) reversed. Selections for breakfast were limited and only one waitress was serving both rooms, so it required some patience. Overall, it’s fine to sleep or wander the lovely gardens, but do not bother with the restaurant or expect a resort-like experience. I’m sure the Finger Lakes has better to offer at that price point.
Oct 2025
the staff was very friendly and the property itself was fantastic.
1001 Lochland Rd. · Geneva