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Giri Palma Hotel

8/103 reviewsMalang

Outdoor Pool and Terrace with Garden View Make a splash in the outdoor pool or unwind on the terrace while enjoying the lush garden view. Delicious Dining Options Savor a meal at the on-site restaurant or opt for the convenience of room service during limited hours for a cozy night in. Convenient Amenities and Services Benefit from a 24-hour front desk, multilingual staff, and luggage storage. Enjoy complimentary wireless internet, free valet parking, and daily housekeeping services. Don't miss out on the chance to experience all these fantastic amenities at Giri Palma Hotel. Start creating memorable moments by booking your stay now!

What this place offers

  • Multilingual staff
  • Tours/ticket assistance
  • Free self parking
  • Free valet parking
  • Upper floors accessible by stairs only
  • Free WiFi

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 12:00
  • No pets
  • Free parking

• No pets and no service animals are allowed at this property. A deposit may be required at the property.

Available rooms

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3 reviews

Guests mentioned

  • Dirty rooms
  • Ants on the bed
  • Gekko's in the room
  • Dirty spots on bedsheets
  • Aluminiumfolie and leaves in the pool
  • Geertrude

    Oct 2025

    4/10

    Dirty rooms, ants on the bed, gekko's in the room. Toiletpaper only when you ask it. Dirty spots on the bedsheets. Aluminiumfolie and a lot of leaves in the pool.

  • mark

    family · Apr 2025

    10/10

    Nice clean and courteous staff. Great hospitality!

  • Mark

    Jan 2025

    4/10

    I rarely leave negative reviews, but I feel this feedback is necessary. Unfortunately, my stay was far from pleasant. It felt like an online date gone wrong: the pictures looked charming and clean, but what I encountered was shocking. To start with the positives: the hotel has potential. It is spacious, modern, and offers wonderful outdoor seating by the pool alongside a lovely Balinese restaurant. However, cleanliness was a major issue and I’m not exaggerating. From the moment I entered, it was clear that the hotel hadn’t been cleaned thoroughly in a long time. The floors were dirty, the windows smudged and while that might be excusable to some extent, the condition of the room was completely unacceptable. The room appeared untouched since the last guest’s departure. There were insects crawling on the bed, hair everywhere (on the bed, the floor and in the bathroom) and a brown stain on the duvet that made me feel sick to my stomach. The bathroom was equally bad: the sink was yellowed and covered in limescale, the faucet barely produced water, and the toilet was simply unhygienic. To the hotel: You have so much potential to run a fantastic hotel. The structure and amenities are there, but cleanliness must become a priority. Please consider hiring a professional cleaning team. Additionally, having staff who can communicate in basic English would make a world of difference for international guests. I truly hope to see improvements in future. For now, I can’t recommend.

Location

Doro, Karangwidoro, Dau, Malang · Malang