Glacier Lodge Steps to Trails and Nature

16 reviews

• S

  Sven

  DE · family_with_children · Sep 2026

  1/10

  Das Hotel ist eine reine Katastrophe und wir waren froh, dass wir nur 2 Nächte dort verbringen mussten. Leider war Whist

  Im Nachhinein waren die eingestellten Fotos eine Beschönigung dessen, was wir vorgefunden haben.

  Die Unterkunft ist total runtergekommen und extrem renovierungsbedürftig. Das Schwimmbad war gesperrt und der Eingangsbereich samt Aussenbereich war eine Baustelle.

• E

  Ed

  GB · solo_traveller · Jul 2026

  10/10
• A

  Andrea

  DE · couple · Jul 2026

  8/10

  Schöne Wohnung in revovierungsbedpprftigem Umfeld

  Die Wohnung war schön, aber das Haus wirkt heruntergekommen

  Baustelle und das Haus ist dringend reovierungsbedürftig und es das muffig gerochen

• S

  Sheila

  CA · couple · Jul 2026

  10/10
• R

  Robinson

  CA · family_with_children · Oct 2025

  1/10

  Misled booking: construction, closed amenities, zero help.

  Thanksgiving Nightmare: misrepresented listing, surprise third-party owner, construction everywhere, pool/hot tub closed, ignored evidence (URL, facilities, email), Booking.com wasted hours, host hostile, anonymous, unprofessional.

  Arrived to active construction—workers, noise, tarps, dust; property felt tired/old. Pool/hot tub were closed even though, on booking day, the listing showed them in three places: the URL slug (“…w-pool-hot-tub…”), the Facilities panel, and the Welcome Email (with pool/hot-tub hours, no closure notice). When asked “where do you see that?”, I provided screenshots of all three—ignored or stonewalled. Booking.com didn’t help and burned five hours until I paid for new lodging. I refused to check in at the “24-hour front desk” (polite but no authority). The host was hostile, refused to identify name/company, denied knowing about construction, and accused me of being “threatening” when I said I’d pursue legal action. Bottom line: if I’d known about construction, I wouldn’t be upset—I simply wouldn’t have booked. Under normal circumstances Glacier Lodge offers a pool and hot tub, so expecting those was reasonable. Would not book again unless the listing is corrected and support actually resolves problems. I thought I booked Glacier Lodge, but it was an unexpected third-party owner.