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Glenlo Abbey Hotel

9.4/10113 reviewsGalway

Luxurious Amenities Indulge in a round of golf, relax on the terrace, or enjoy the scenic garden views. Inside, savor delectable dishes at The River Room or unwind with a drink at the bars. Top-Notch Services Benefit from complimentary Wi-Fi, concierge assistance, and babysitting options. On-site, find business facilities, newspapers, and event spaces for your convenience. Comfortable Accommodation Stay in one of the 50 air-conditioned rooms with modern amenities like flat-screen TVs, minibars, and free internet. Freshen up in the private bathrooms equipped with plush bathrobes. Book now at Glenlo Abbey Hotel for a centrally located retreat in Galway, minutes away from key attractions.

What this place offers

  • Elevator
  • Gift shops or newsstand
  • Conference space
  • Fireplace in lobby
  • Hiking/biking trails nearby
  • Breakfast available (surcharge)

Policies & house rules

  • Check-in from 15:00 until 23:00
  • Check-out until 12:00
  • No pets
  • Free parking

• Contactless check-in and contactless check-out are available. A deposit may be required at the property.

Available rooms

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113 reviews

Guests liked

  • Beautiful grounds and hotel
  • Amazing food and excellent service

Guests mentioned

  • Poor customer service in dining
  • Outdated rooms needing renovation
  • Jule

    Oct 2025

    2/10

    It was a chaotic beginning, we arrived in a storm. But still, this is a 5 star property and expensive. We had to wait for our room, and then communication broke down and when our room was ready, no one told us. We were given bad directions (it was in the new lodge area of property) and in the rain and wind, we had to find our way. The lodge rooms are new and not properly outfitted for a 5 star property. No bath mat (bathroom floor slippery and cold), no robes, tea kettle hidden on top shelf of closet, no air circulation. We called for a fan, they said "right away", it never came. There was a wedding at the property so the bar and common areas were full of wedding guests, no place for hotel guests. First day was rough. Second day,

  • Roland

    family · Sep 2025

    4/10

    Beautiful grounds and hotel. Lots of staff on site Poor service though. No one could explain and show us how to get to our room. The extra room we had in the lodges wasn’t explained and was locked. Service at meals was long waits for service. Just very odd. Seems that focus on customer and training is the gap as facilities are stunning

  • David

    Sep 2025

    4/10

    Poor customer service was experienced two days in a row in the breakfast dining room. Staff took my order for coffee two days in a row and then didn’t deliver it. Had to ask other staff a couple of times to please bring coffee. On day two my wife and I had the great fortune to get on a “wait list” for a table for breakfast. We waited 25 minutes to be seated. When it came time to check out I asked the front desk for a porter to get our bags. I waited for another 25 minutes while I watched others who had come after me receive their luggage. For the price of this supposedly five star resort I found the lack of good customer service quite disappointing. I, unfortunately, will not book another stay here.

  • Sue

    Sep 2025

    8/10

    The staff is very attentive and helpful. The bartender was amazing. We just needed 2 more of him as the lounge was under staffed. Beautiful location just 2 miles from downtown. I wish it had a pool and had upgraded walk in showers. The breakfast was amazing. Also Pullman Restaurant is a flash back to days gone by. Dont miss it....it is remarkable.

  • Matthew

    family · Aug 2025

    4/10

    This is a nice enough hotel, but the property is dated, it badly needs a renovation, and if you think it is some sort of castle, it is not. The staff is really excellent, but for the price, I would not revisit and would discourage anyone from booking there expecting any sort of luxury experience. It is an old hotel with old rooms.

Location

Bushypark · Galway