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family_with_children · Apr 2025
Lovely resort with beautiful grounds. Great facilities including gym, spa, guest services etc. One small frustration is the uncertainty about which restaurants and services are associated with the Gloria Golf Resort and which are associated with the Gloria Serenity. They are all so close together having contradictory rules on accessibility to one or other sets of guests
partner · Apr 2025
Wir waren sehr zufrieden. Sehr zuvorkommendes Personal.
Aug 2019
Глория Гольф 2019
Превосходная кухня! Прекрасный ландшафт, очень ухоженная территория. Garden корпуса требуют ремонта номеров и более тщательной уборки, ковролин и матрацы требуют замены. Репертуар вечернего шоу следует расширить, так как многие приезжают не первый год - не интересно смотреть одно и то же. Но в целом - Очень Хорошо.
family_with_children · Jun 2019
Amazing place to stay. Food was excellent and there were many options for bars and pools. Kids loved the water slides and while they didn’t go into kids club the facilities they had were great
Sep 2018
Up and Down but overall a Bad Experience
The Hotel and its facilities are good however I encountered several very disappointing and serious issues as described below; in addition I found the food selection to be low compared to other Hotels I have visited in the region. The problems encountered during my stay are as follows: 1) Upon arrival the Junior suite was not as described in Expedia. Single separate beds were specified whereas upon arrival I was informed that no suite room of any kind had single separate beds. The Hotel blamed Expedia and vice versa. The result, I was made to wait 4 hours at reception after a long and arduous journey until a standard room was finally allocated; in effect I lost a full day as I entered the room @ 18:00 2) I was to be paid a refund for downgrading to a standard room but was awarded far less than the difference in the price of rooms displayed at the time of booking; I have raised this as a complaint with Expedia 3) The standard room allocated had a bad damp smell and my friend and I had to move to another room after 2 days 4) Last but not least and worse of all is that both of us suffered food poisoning on our last night. Hospital reports were sent as proof but these were dismissed by Gloria with a standard response received that was sent to another guest who suffered the same several years ago. Subsequent messages for updates etc. have been ignored by the Hotel. Considering you can't eat anywhere else I am dumbfounded to say the least My recommendation - STAY AWAY
Acysu Mevkii · Serik