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Guests liked
Guests mentioned
NO · family with young children · Jul 2025
Great location in the centre if Hanoi close to Ho Hoan Kiem lake & old quarter. Facilities clean & modern - rece
Great location in the centre if Hanoi close to Ho Hoan Kiem lake & old quarter. Facilities clean & modern - recently renovated. Rooftop pool a nice respite from the heat. Great breakfast
The pool is (very) small & there are only 2 loungers so if you are expecting more than a cool «dip» you’ll be disappointed. Staff were very helpful when we got there but didnt respond to any emails, calls or messages before hand & phone nrs didnt work!
AU · family with young children · Jul 2025
Superb
Having a pool available to be able to cool off. Location close to lots of attractions. Good breakfast. Friendly staff.
Pool a little small
AU · young couple · Jul 2025
Bad
AU · young couple · Jun 2025
Good
Location, staff were friendly and helpful
Powerpoints not working, lunch and dinner not available on site when we stayed there but had been available 2 weeks beforehand.
SG · Family · Jun 2025
Bad quality overall, small rooms, broken bed, not a service mindset
Hotel management has changed and the service has deteriorated. 1. Check in delayed till 2:50pm but very strict on check out timing. 2. Bed spring is poor quality - completely broken spring. 3. Staff is unlike Hanoi customer service - non accommodative. 4. They even charge for coffee even after paying for breakfast included. Location is nice but many others in same area. I would not recommend this hotel at all. better options for similar price.
53-55 Hang Trong · Hanoi