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Guests liked
Aug 2025
THEY CAN IMPROVE ON MODRDENIZING THE ROOMS A LITTLE BIT
Apr 2025
Very nice hotel. Nice staff
Dec 2024
Its very quiet & clean pace.
friends · Nov 2024
Had a few issues that could easily be addressed, but, the room carpets need to be changed, steam cleaned more often… Otherwise, clean and pleasant staff. Only did 1 night stays. There was a power strip in the room which was convenient to charge multiple devices. Breakfast was great. Bar hours very accommodating. If I had to overnight I probably would stay here again.
Oct 2024
Nice location, beautiful property with comfortable accommodations. Breakfast buffet was poor, often lacking basic table place settings (napkins, spoons, forks), standard items like coffee, fruit or beverages. Hot food selection (beans) left cold. Cereal with no bowls or milk, croissants no butter, etc… I was there for 4 days and it felt like everyday I had to ask for multiple items that should have been there. Staff was quite glad to provide. Bedroom didn’t have a Do not disturb sign for the door. Rather, they had a “please make my room” sign. Housekeeping came knocking even when I didn’t have the sign out. I couldn’t figure out how to get them not to come. Shower has no curtain or glass divider so water everywhere after my shower. No washcloths provided. Wait and security staff were nice though many couldn’t speak English nor French. Miriam at the front desk was very nice and hospitable.
KG 9 Av. KG 274 St. · Kigali