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Jul 2024
I couldn't stay there and I couldn't get a refund. The room is so outdated, everything is old, I can hear the neighbors next door, there is, no privacy. The TV is like in the early 90's. It was a mistake that I made that reservation. Please before booking this place Ho and check tge room yourself. The staff were very nice and professional. Just the rooms are not good and worthy of the amount they are going for
Jul 2022
Horrible experience
I made a booking through Hotels.com. They ssid that they are not aware of it and repeatedly asked me to pay despite the fact that I paid in advance. I was blocked by the receptionist and the guard from getting out of the premise until I paid again at the reception. They are simply stupid and greedy. I suffered a lot. I never ever rerecommend this place to anyone.
Business · Sep 2021
Gramo Service Apartment Review after 6 month Stay there
It has Nice room , Services and location. It has free Wifi , free Jim with Trainer and free swimming pool facilities. Also has Bar and restaurant inside premises also party lounge available for gettogether.
KE · Friends getaway · Nov 2020
Poor Service
Very poor service, waiter did not care and food was not up to standard very good place with potential but powerly managed if your looking for a place with standards not this place no one to respond to our complaints
self · Apr 2020
I chose Gramo suites after leaving another apartment that was way below average. Gramo was definitely above average even if a bit pricey. The room was absolutely perfect and what im seeking when I am on vacation. Im a budget minded guy so all the offers they had i usually turned down including restaurant eating every night and laundry. The apartment was very clean and even had two balconies though neither had a spectacular view. For the most part it was quiet and situated close enough to malls and stores that it was a very lovely experience and a great place to stay. I would recommend this place to anyone.
Durham Road off Gichugu Road · Nairobi