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ES · solo_traveller · Sep 2026
Hotel llevado al máximo nivel de servicio y elegancia. Las fotos no le hacen justicia.
Un hotel espectacular. Empezando por el estado y pulcritud de sus habitaciones, la superficie de las mismas, sus amenities, variedad de almohadas, suntuosidad de las zonas comunes, recepción y jardines, desayuno con base occidental y guiño ibérico delicioso y con amplia oferta. Nosotros tomamos una habitación en la planta 5 dedicada a las habitaciones y suites Red Level (lo que en otras cadenas se conoce como Ejecutivo o Premiun) y pudimos disfrutar de un lounge exclusivo con un nivel muy alto de snacks, bebida, platos y un ambiente elegante y relajado. Una mención especial a la amabilidad y la increible presencia de sus empleados, del primero al último. Fantástico todo; salimos de ahí impresionados. Se encuentra ubicado en una zona parquizada que es de las más exclusivas de Xi'an.
Ni una sola observación negativa. Es posiblemente el mejor hotel en el que haya estado en toda mi vida.
BE · couple · Sep 2026
IL · couple · Sep 2026
Kind and helpful staff Special thanks to Polina and Robin for their help Rich, varied and very tasty breakfast Spacious and comfortable room
Nothing Everything was good
GB · solo_traveller · Sep 2026
A first rate hotel!
A wonderful experience, from start to finish. The staff eg Alvaro, Vicky, Paulina, Toby etc were so helpful and attentive. A first rate place to stay in Xi'An.
When we arrived there were strong smells of smoke in two of our three rooms, so much so that my daughter changed her room. The hotel is a no smoking hotel, and we did sign a no smoking pledge upon arrival, so the hotel is working hard to eradicate smoking on its premises. But China is the (smoking) chimney of the world so I guess some guests will smoke in their rooms, whatever the cost. We found the automatic lighting in the rooms annoying. When your partner goes to the toilet in the night, you don't want to be worken up by the lights being triggered.
DE · couple · Aug 2026
NO.1666, Qujiangchi West road,Qu Jiang Distric · Xi'an